Nutrition Care Associate

Description
Harbor’s Edge is a premier 5-star Continuing Care Retirement Community (CCRC) located on the Elizabeth River in Norfolk, Virginia. Our community offers a full continuum of care, including Independent Living, Assisted Living, Memory Support, and Skilled Nursing services.
Recognized by U.S. News & World Report as a 2025 Best Senior Living Community, Harbor’s Edge has earned top honors for Activities & Enrichment, Feels Like Home, and Food & Dining, reflecting our commitment to exceptional resident experiences and quality care.
We are seeking part- and full-time Nutrition Care Associates to support exceptional resident care. The ideal candidates have senior living experience (long-term care, assisted living, or memory support) and a passion for serving older adults.
Responsibilities include dining room service in Health Services Departments (AL, MS, and HC), in-room tray delivery, and supporting the Dining and Catering Department in delivering high-quality service.
KEY RESPONSIBILITIES:
- Assist with resident dining services in Health Services Departments (AL, MS, and HC), ensuring a respectful and supportive dining experience.
- Follow diet orders, texture modifications, and therapeutic diets.
- Communicate resident preferences, intake concerns, and changes to the care team.
- Assist with feeding residents as needed, promoting safety and dignity.
- Maintain clean and sanitary dining and service areas per infection control standards.
- Report safety, sanitation, or dietary concerns promptly.
- Collaborate with nursing and dietary staff for timely, accurate meal service.
- Stock supplies and support basic inventory needs.
- Provide patient, attentive, and compassionate service to residents with varying cognitive and physical needs.
Requirements
REQUIREMENTS:
- High school diploma or GED required.
- 1+ year of relevant experience preferred (senior services, long-term care, assisted living, or memory support).
- Food Handler’s Certification required (provided during orientation); must follow all food safety regulations.
- Must demonstrate integrity, discretion, and protect resident health information.
- Strong communication skills; able to read, write, and follow verbal and written instructions accurately.
- Compassionate, respectful approach when working with older adults; upholds residents’ rights.
- Ability to communicate effectively with staff, residents, families, visitors, and the public.
- Must be physically able to assist residents (lift up to 50 lbs; stand, walk, bend, kneel, climb stairs, and push/pull as needed).
- Adequate vision and hearing (with correction if needed) to safely perform job duties and assess surroundings.
- Ability to work in a fast-paced environment and adapt to changing resident needs and priorities.
- Strong teamwork skills with the ability to collaborate across departments.
- Reliable attendance and punctuality required, including availability for weekends and holidays as needed.
- Commitment to maintaining a clean, safe, and sanitary environment at all times.
Comprehensive Benefit Package includes:
- Medical/Dental/Vision Insurance
- Paid Time Off + Six Paid Holidays
- 403(b) Retirement Savings Plan w/ Employer Contribution
- Employer Paid - Basic Life & AD&D Insurance
- Employer Paid - Short-term and Long-term Insurance
- College Tuition Reimbursement
- Employer Paid - Certification Training
- Employee Assistance Program (EAP)
- Legal Resources & Identity Protection Plan
*Benefit offerings vary according to employment status.
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