JOB DETAILS

Senior Sales Associate

CompanyL'Occitane en Provence - UK & Ireland
LocationChichester
Work ModeOn Site
PostedJune 9, 2026
About The Company
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: Maison L'Occitane en Provence, Melvita, Erborian, L’OCCITANE au Brésil, ELEMIS, Sol de Janeiro and Vranjes Firenze. Innovative venture studio OBRATORI is also part of the Group. With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: With empowerment we positively impact people and regenerate nature. The L'OCCITANE Group is a certified B Corporation.
About the Role

Why Join Us?

At L'Occitane en Provence, your passion for beauty and sustainability creates meaningful impact. Join us to craft authentic beauty experiences, care for the planet, and connect with guests in a beautiful environment where your growth and development are truly nurtured.

You Are

  • As a Senior Beauty Host, you are more than a Senior Sales Associate — you are a brand ambassador, storyteller, and crafter of memorable experiences for our guests.

  • A sunny personality, a team player, a go-getter —radiating positive energy with a ‘can-do’ and ‘can-grow’ attitude.

  • A genuinely caring soul, connecting deeply with our guests and meeting their needs through meaningful beauty experiences.

  • A passionate storyteller, bringing to life the performance and purpose behind every product.

  • A green heart, proud to embody and share our strong commitments to sustainability.

  • An eye for excellence and detail, with experience – or affinity - from luxury retail, beauty, hospitality, or other guest-centric worlds.

What You’ll Do

  • Deliver exceptional guest experience: welcome every guest warmly, provide personalised beauty advice, and deliver signature precious moments like hand massages and beauty consultations.

  • Develop and share expertise in L’Occitane en Provence products, heritage, ingredients and sustainability values.

  • Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards.

  • Meet targets through expert product demonstrations and tailored experiences.

  • Master Point Of Sales (POS) and clienteling systems while representing the brand at events.

  • Collaborate effectively, build trust through open communication and knowledge sharing.

  • Deputise in the absence of the Boutique Manager or Assistant Boutique Manager to effectively manage the boutique.

  • Open and close the Boutique in the absence of the Boutique Manager or Assistant Boutique Manager.

  • Support the management team in the ongoing coaching of the team’s product knowledge & understanding.

What We Offer You!*

  • Discretionary Company Bonus scheme 

  • Contribution Pension Scheme  

  • Holiday Allowance – above statutory  

  • Flexible Bank Holidays  

  • Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year 

  • Hybrid working for Office based staff– 3 days in the office   

  • Work from Anywhere Policy – up to 4 weeks a year   

  • Volunteering 1 Day  

  • Half day leave for Birthday

  • One day’s holiday for Newly Weds 

  • Discount Scheme

  • Product allocation

  • Company benefits platform

  • Cycle to work scheme through Reward Gateway 

  • Travel Loan through Reward Gateway

  • Subsidised health & wellbeing plan

  • Long service awards

*Please note some eligibility criteria may apply

Our Diversity, Equity & Inclusion Engagements:

L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviours — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.

We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.

If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.

Key Skills
Customer ExperienceBeauty ConsultationVisual MerchandisingStock ManagementPoint Of Sales (POS)ClientelingTeam CoachingBoutique ManagementProduct DemonstrationStorytellingLuxury RetailSustainability Advocacy
Categories
RetailSalesCustomer Service & SupportHospitalityEnvironmental & Sustainability
Benefits
Discretionary Company Bonus SchemeContribution Pension SchemeHoliday AllowanceFlexible Bank HolidaysEnhanced Maternity LeaveEnhanced Paternity LeaveWork From Anywhere PolicyVolunteering DayBirthday Half Day LeaveNewly Wed HolidayDiscount SchemeProduct AllocationCompany Benefits PlatformCycle To Work SchemeTravel LoanSubsidised Health & Wellbeing PlanLong Service Awards
Job Information
📋Core Responsibilities
Deliver exceptional guest experiences through personalized beauty advice and signature treatments while maintaining boutique standards. Deputize for management to oversee boutique operations, stock, and team coaching.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
6569
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
16 hours
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