Associate Product Manager II (L6)

<div style="text-align: center;"><strong><u>Associate Product Manager - 2&nbsp;</u></strong></div><div><br></div><div><strong>About Navi</strong> : <br>Navi is one of the fastest-growing financial services companies in India providing Personal &amp; Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.</div><div><br></div><div><strong>Founders: Sachin Bansal &amp; Ankit Agarwal</strong></div><div><br><strong>Know what makes you a “Navi_ite” :</strong><br><strong>1.Perseverance, Passion and Commitment</strong><br>• Passionate about Navi’s mission and vision<br>• Demonstrates dedication, perseverance and high ownership<br>• Goes above and beyond by taking on additional responsibilities<br><strong>2.Obsession with high quality results</strong><br>• Consistently creates value for the customers and stakeholders through high quality outcomes<br>• Ensuring excellence in all aspects of work<br>• Efficiently manages time, prioritizes tasks, and achieves higher standards<br><strong>3.Resilience and Adaptability</strong><br>• Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility</div><div><br><strong><u>Responsibilities :</u></strong></div><div><br>● Own the post-purchase experience of a health insurance user on Navi app which includes the renewal<br>and the claims experience<br>● Represent the customer. Actively try to understand and build products and features by keeping<br>customers in mind.<br>● End to end ownership of customer and business metrics<br>● Understand the needs of our customers and business to help define the roadmap for your product area<br>● Develop a deep understanding of our customers and build the best product user experiences on their<br>behalf through market research, experimentation, user testing, and data analysis<br>● Define and analyze metrics that inform the success of products<br>● Drive the cross-functional team (engineering, design, etc.) team to deliver on the product outcome.</div><div><br><strong><u>Key Skills Required :</u></strong></div><div><br>● 1-3 years of product management experience, preferably on an app-based product<br>● Empathy towards needs, concerns, and the experience of the end user of the product. A past<br>experience of having improved the user experience will be a big plus<br>● Product Thinking<br>● Strong problem solving<br>● Business acumen<br>● Technology grounding<br>● Strategic thinking<br>● Strong written and verbal communication skills with a talent for articulation.</div>