JOB DETAILS

 Active Entertainment Center Attendant

CompanySilverlake "The Family Place"
LocationErlanger
Work ModeOn Site
PostedDecember 15, 2025
About The Company
Silverlake is a year-round Health Club and Family Center located in Erlanger! Offering youth programs including sports, gymnastics and swimming, preschool, afterschool care, summer camps, fitness, group exercise and the Silverlake WaterPark is the largest member-only waterpark in Northern Kentucky. In addition, the Northern Kentucky Clippers, a gold medal swim club, reside on campus. The Silverlake and Better Bodies family of clubs is celebrating 25 years in business. Thank you for allowing us to promote family wellness here in NKY. Come join our growing family!
About the Role

Description

 

Position Summary:

Silverlake “The Family Place” is seeking energetic, responsible, and enthusiastic individuals to join our Active Entertainment team. As an Attendant, you will be responsible for ensuring the safety, engagement, and overall experience of guests using our trampoline park, ropes course, and Clip ‘n Climb walls. This is a hands-on role ideal for team players who enjoy working with families and children in a fun, fast-paced environment.

 

 Key Responsibilities:

  • Safety First: Monitor all attractions to ensure guests are following safety rules and guidelines; enforce policies firmly and professionally.
  • Attraction Oversight: Operate and supervise the trampoline park, ropes course, and Clip ‘n Climb stations with confidence and care.
  • Guest Interaction: Provide friendly and proactive customer service—answer questions, assist with harnessing and gear, and help guests feel comfortable and confident.
  • Readiness Checks: Perform daily inspections of equipment and attractions; report any hazards or malfunctions immediately.
  • Clean & Tidy: Keep the activity areas clean, organized, and presentable at all times.
  • Team Support: Assist with opening/closing procedures, special events, and cross-training in other areas as needed.
  • Emergency Preparedness: Be alert and ready to respond to injuries, incidents, or emergency situations following the facility’s protocols.

Requirements

 Qualifications:

  • Must be 16 years or older
  • Friendly, outgoing personality with strong communication skills
  • Ability to work on your feet for long periods
  • Comfortable working at heights and assisting guests with harnesses and equipment
  • Ability to remain calm and focused in high-energy or emergency situations
  • Previous experience in customer service, childcare, or active recreation is a plus
  • CPR/First Aid Certification preferred (or willingness to obtain)

 Schedule & Availability:

  • Part-time and weekend shifts available
  • Must be available to work evenings, weekends, holidays, and during school breaks


Key Skills
Safety MonitoringCustomer ServiceTeam SupportEmergency PreparednessAttraction OversightCommunicationEquipment InspectionGuest Interaction
Job Information
📋Core Responsibilities
The Attendant is responsible for ensuring the safety and engagement of guests at various attractions. This includes monitoring safety rules, providing customer service, and performing equipment inspections.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
93
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
20 hours
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