Director - Operations & Transformation

Job Requisition ID: 38266 

Director | Business Transformation and Operations | Canberra

- Purposeful client work with real community impact.

- Accelerate your growth through complex challenges and senior leadership exposure.

- Build a career with purpose, trust and opportunities unique to Deloitte.

Join our Tech & Transformation practice in Canberra and help government organisations solve complex operational challenges that matter. This is an exciting opportunity to work on high-profile transformation and operations engagements, while building a career experience that can unlock your potential and accelerate your growth.

What will your typical day look like?

In this role, you’ll work closely with public sector clients on their most important operational and business transformation priorities. You will lead engagements, shape practical solutions and guide teams to deliver work that improves performance, service delivery and organisational outcomes.

You’ll spend your time building trusted relationships with senior stakeholders, facilitating discussions, reviewing operational issues and translating insights into clear recommendations. You will also collaborate with senior leaders and multidisciplinary teams across Deloitte to deliver strong client outcomes and grow your impact.

About the team

You will sit within Deloitte’s Operations, Industry and Domain Solutions team in our Tech & Transformation practice. The team supports major clients across Australia and brings together a strong mix of transformation, operations and delivery expertise, with a culture that is collaborative, client-focused and committed to quality.

Enough about us, let’s talk about you.

You may have all or some of the following skills / experiences:

- 10+ years of experience in operations, business transformation or delivery

- Government consulting experience, ideally in complex public sector settings

- Strong communication, analysis and stakeholder management skills

- Ability to build trusted relationships with senior client stakeholders

- Highly effective written and verbal communication skills

- Strong and adaptable facilitation skills

- Experience conducting desktop research, data analysis and document reviews

- Ability to synthesise findings into clear reports and actionable recommendations

- Curiosity, initiative and a proactive approach to problem solving

- Minimum AGSVA NV1 clearance and based in Canberra

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.   

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.  

We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.  

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you!

#LI-hybrid

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.