Table Games Supervisor (FT) (Horseshoe Tunica)

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Specifically supervise the operation of an assigned number of tables.
• Ensure fills/credits are handled according to policy.
• Promote positive guest relations.
• Assist in answering questions or resolving disputes.
• Knowledge of the Casino Control Act and attendant regulations as well as the Horseshoe's internal controls, policies, and procedures.
• Promote the following within the department and among all associates.
• Create an atmosphere of fun for all casino guests.
• Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times.
• Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes.
• Retain associates through personal involvement in associate training and development.
• Promote outstanding guest relations.
• Support and maintain Horseshoe courtesy guidelines.
• Perform other duties as assigned.
• Directly supervises an assigned number of dealers.

ADDITIONAL DUTIES\JOB DIMENSIONS:
Attendance, which may be modified by Horseshoe from time to time, is an essential function of the job and is required to successfully perform in this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment.
Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.

Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of company facilities. Employees who violate company policies and procedures are subject to disciplinary action up to and including termination of employment.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Thorough knowledge of game supervision and casino rules, procedures, and regulations
• Minimum of 1 year experience as a Dealer required, previous supervisory experience is preferred.

OTHER SKILLS and ABILITIES:

• Ability to obtain the appropriate work authorization per gaming regulations required.
• Must be able to bend, reach, kneel, twist and grip items while working at assigned area.
• Must be able to stand for the majority of assigned shift.