JOB DETAILS

Front Desk Associate

CompanyBeltone New England
LocationNorway
Work ModeOn Site
PostedJanuary 24, 2026
About The Company
Owned by Brian Snowden, Beltone New England is one of the largest and most respected dispenserships within the Beltone network, proudly operating 55 locations across eight states: Rhode Island, Massachusetts, Maine, New Hampshire, Connecticut, Virginia, North Carolina, and South Carolina. We specialize in providing the most advanced hearing aid technology available, paired with exceptional patient care and personalized service. Our team is made up of passionate Hearing Care Practitioners (HCPs), Patient Care Coordinators (PCCs), leadership professionals, and dedicated support staff—all united by a shared mission to improve lives through better hearing. With a strong foundation of experienced, long-tenured team members and a welcoming environment for new talent, we foster a culture of growth, collaboration, and purpose. At Beltone New England, our core values shape everything we do: we are Honest, Confident, Dedicated, Fun, and Colorful. These values not only guide how we treat our patients but also how we support and uplift one another as a team.
About the Role

Description

Company Name: Beltone New England

Job Title: Front Desk Associate 


Description: We offer a happy and friendly work environment in Norway, ME and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.


Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Salary: $18 per hour



Benefits:

  • 401(k) with a 4% match after 1 year
  • Health, Dental and Vision Insurance
  • FSA
  • Life insurance
  • Short- and Long-Term Disability
  • AFLAC
  • 9 Paid Holidays Off
  • Up to 10 Days of Paid Time Off
  • Paid Birthday Day Off
  • Pet Bereavement
  • Monthly office bonuses if you reach your goal
  • Employee Discount
  • Employee Assistance Program (EAP)


Responsibilities:

  • Schedule patient appointments either in person or over the phone
  • Maintain patient's files abiding by HIPAA regulations 
  • Verify patient's insurance eligibility and benefits through insurance carriers
  • Create invoices to bill insurance accurately and timely with attention to detail
  • Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
  • Light cleaning, filing, and inventory management  




Requirements

  • Must be knowledgeable in Microsoft Word and Outlook 
  • Ability to multi-task and stay organized required 
  • Experience with billing insurance preferred 
  • Experience scheduling in a software system preferred 
  • Ability to communicate effectively orally and in writing required
  • Experience working in a professional office environment preferred
Key Skills
Microsoft WordOutlookMulti-taskingOrganizationBilling InsuranceSchedulingCommunicationProfessional Office Environment
Categories
Customer Service & SupportHealthcareAdministrative
Benefits
401(k) With A 4% Match After 1 YearHealth, Dental And Vision InsuranceFSALife InsuranceShort- And Long-Term DisabilityAFLAC9 Paid Holidays OffUp To 10 Days Of Paid Time OffPaid Birthday Day OffPet BereavementMonthly Office Bonuses If You Reach Your GoalEmployee DiscountEmployee Assistance Program (EAP)
Job Information
📋Core Responsibilities
The Front Desk Associate is responsible for scheduling patient appointments, maintaining patient files in compliance with HIPAA regulations, and verifying insurance eligibility. They will also create invoices for billing and provide exceptional customer service to patients.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
126
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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