JOB DETAILS

Sales Associate II

Companydfsventure
LocationLos Angeles
Work ModeOn Site
PostedFebruary 1, 2026
About The Company
ABOUT DFS GROUP DFS Group is the world’s leading luxury travel retailer. Established in Hong Kong in 1960, DFS Group continues to be a pioneer in global luxury travel retail, offering its customers a carefully curated selection of exceptional products from over 750 of the most desired brands. Its network consists of 54 duty free stores located in 13 major global airports and 23 downtown Galleria locations on four continents, as well as affiliate and resort locations. The Group is privately held and majority owned by the world’s largest luxury conglomerate, Moët Hennessy Louis Vuitton (LVMH), alongside DFS co-founder and shareholder Robert Miller. DFS Group employs more than 5,000 people focused on creating inspiring omnichannel retail experiences for its customers and is headquartered in Hong Kong with offices in Australia, Cambodia, China, France, Indonesia, Italy, Japan, Macau, New Zealand, Singapore, United Arab Emirates, United States of America and Vietnam. ABOUT T GALLERIA BY DFS T Galleria by DFS is the ultimate evolution of the original travel retail concept pioneered by DFS Group. The first downtown store opened in 1968 in Hong Kong, followed shortly thereafter by Honolulu and eventually expanding to 23 locations all over the world. Today, T Galleria by DFS has a presence in the United States of America, as well as across Asia, Europe, Oceania and the South Pacific regions. Linked to the notion of travel through the use of T for the Traveler, the brand stands for what customers have come to expect: an expertly curated assortment of the world’s preferred luxury brands, exceptional retail environments, highly personalized services and unique experiences tailored to their specific needs as travelers. T Galleria by DFS enables travelers to realize their individual style, one journey at a time.
About the Role

What you'll be doing?

As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets.

Selling via the Best Customer Experience

  • Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service 
  • Complete customer transactions in a professional and timely manner
  • Identify customer’s temperaments and recommend products that suit their style
  • Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate
  • Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum

Floor and Product Presentation

  • Ensure floor presentation meets or exceeds brand and DFS requirements
  • Maintain reasonable stock levels of all merchandise in the department
  • Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate
  • Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow

Ideal Candidate

  • High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job
  • Minimum 1 year’s  sales or cashiering experience in a retail environment
  • Proficient with handling a POS register machine
  • Able to work in a fast-paced, high pressure environment
  • High energy level, have a positive approach to job and group responsibilities
  • Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary
  • Fluency in English language and other language(s) as required by location
  • Secondary language speaking beneficial, but not required
  • Hourly Rate from $24.50 to $31.25
Key Skills
Customer ServiceSalesCashieringPOS RegisterInventory ManagementMerchandisingCommunicationProblem SolvingTeamworkFlexibilityHigh EnergyPositive AttitudeTime ManagementProduct KnowledgeCustomer LoyaltyRelationship Building
Categories
SalesCustomer Service & SupportRetailHospitality
Job Information
📋Core Responsibilities
As a Sales Associate II, you will assist customers with selecting and purchasing merchandise while providing excellent customer service. You will also ensure the sales floor is well-presented and assist in inventory management and merchandising activities.
📋Job Type
full time
💰Salary Range
$25 - $31
📊Experience Level
0-2
💼Company Size
218
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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