JOB DETAILS
Jersey Mike's Shift Leader
CompanySTERLING SUBS LLC
LocationKingston
Work ModeOn Site
PostedJune 5, 2026

About The Company
Jersey Mike’s, a fast-casual sub sandwich franchise with more than 3,100 locations open nationwide, believes that making a sub sandwich and making a difference can be one and the same. Jersey Mike’s offers A Sub Above®, serving authentic fresh sliced subs and authentic Philly cheesesteaks grilled to order on freshly baked bread – the same recipe it started with in 1956 – and is passionate about giving back to its local communities.
Jersey Mike’s is consistently ranked amongst the top 10 franchises in America in Entrepreneur Magazine's annual Franchise 500. Nation's Restaurant News named Jersey Mike's as its "Fastest Growing Franchise" in the Top 100 three years in a row (2014, 2015, & 2016) and has been the fastest growing sub sandwich franchise every year for the last decade. Franchise Times consistently ranks Jersey Mike's in their annual "Fast & Serious" list, topping the list in 2017, which ranks the the "Smartest Growing Franchises" in the country.
The growth is fueled by passionate Jersey Mike’s fans who crave their subs made Mike’s Way® with the freshest vegetables and The Juice: red wine vinegar and olive oil blended to perfection. It's an exquisite zing -- a splash of extra and unexpected. The company uses only premium meats and cheeses sliced on the spot and piled on delectable bread baked fresh in the restaurant throughout the day. The company wins best sub awards in virtually every market it enters.
Founder & CEO Peter Cancro started the company at age 17, before he was even legally able to slice a sub. The company remains committed to making a difference in the communities it serves. With a history steeped in philanthropic endeavors, Jersey Mike’s locations across the country have raised hundreds of millions for local charities since the beginning. Several community service initiatives mark the calendar for Jersey Mike’s, including the Annual Day of Giving which owners give 100% of all sales to a charity on 1 special day in March.
About the Role
Description
Sterling Subs Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
- Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily
- Create food consistent with Jersey Mikes high quality standards
- Maintain restaurant that is noticeably cleaner than others
- Work in a fast-paced team driven atmosphere
- Ability to multitask and work with a sense of urgency
- Interface with customers and provide an exceptional experience
- Full understanding of the term’s accountability and integrity
- Key Holder
- Perform all tasks related to opening and closing of store
- Knows how to bake bread and perform all prep
- Manage and lead crew of 2 to 5 people
- Proficient in slicing
Requirements
- Education: High school degree or equivalent
- 1 Year QSR experience preferred
- Other: Must be 18 years or older to operate the slicer
- Must have reliable transportation
Key Skills
Customer ServiceTeam LeadershipFood PreparationMultitaskingAccountabilityIntegritySlicingFast-Paced EnvironmentAttention to DetailPositive AttitudeReliabilityCommunicationProblem SolvingTime ManagementAdaptabilityLearning
Categories
Food & BeverageCustomer Service & SupportHospitalityRetail
Job Information
📋Core Responsibilities
The Shift Leader supports the management team in running the assigned location, ensuring high-quality food and exceptional customer service. They lead a crew of 2 to 5 people and perform tasks related to opening and closing the store.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
16198
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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