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JOB DETAILS

Social Commerce Support Supervisor

CompanyLuxehouze

LocationSpecial capital Region of Jakarta

Work ModeOn Site

PostedJanuary 4, 2026

About The Company

Luxehouze's vision is to revolutionize the luxury retail industry. We aim to provide a platform that is safe, accessible and transparent for luxury goods enthusiasts, buyers, and sellers alike. We ensure that all luxury goods being sold through our platform are 100% authentic through our rigorous verification and authentication processes that we have in place. Our team has grown rapidly over the past year and we are now operational in Indonesia, Singapore and Hong Kong. We constantly innovate to provide the best experience for our users through technology.

About the Role

<span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Responsibilities:<div> </div><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Content Creation and Management: <span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Assisting in organizing, and maintaining sales materials (presentations, case studies, brochures, etc.) that the sales team uses to close deals.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Social Media Monitoring : <span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Checking & Monitoring Social Media Platform and ensure regular posting & utilization of Social Media</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Sales Training: <span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Helping develop or assist with onboarding and training programs for new salespeople, ensuring they are equipped with the knowledge and tools they need.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Sales Process Optimization: <span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Working on improving the tools and systems that the sales team uses, such as CRM systems, automation tools, and communication platforms.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Data Analysis: <span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Helping to track sales performance, compiling reports, and providing insights into what strategies or tools are working best.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Cross-Functional Collaboration: <span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Communicating between the sales team, marketing, and other departments to ensure alignment and ensure the sales team is informed of the latest products, services, or campaigns.</li></ul><div> <span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Requirement & Qualifications:<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">With proficiency in Social Media Intelligence Tools : Social Bakers or similar tools, Google Data Studio (Social Media Report)</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Minimum 3 Years Experience in Content Development </li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Fluent in Content Development tools (Canva, capcut, etc)</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Proficiency in Microsoft Office suite applications (Word, PowerPoint). </li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Intermediate in Ms Excel - Data analyzing Formula (Lookup, Pivot, etc)</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Proficiency in developing Business Process (Visio, Diagram.net, etc)</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Prior experience with Business Intelligence tools, particularly Google Data Studio, is preferred.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Demonstrates meticulous attention to detail and maintains high work standards.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Exhibits a proactive and quick learning ability.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong interpersonal skills, including active listening and adept problem-solving capabilities.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:'Open Sans',sans-serif;color:#0d0d0d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Possesses a resilient and determined attitude to overcome challenges effectively.</li></ul></div>

Key Skills

Social Media Intelligence ToolsContent DevelopmentMicrosoft Office SuiteData AnalysisBusiness Process DevelopmentInterpersonal SkillsProblem-SolvingAttention to DetailProactive LearningSales TrainingSales Process OptimizationCross-Functional CollaborationCRM SystemsAutomation ToolsCommunication PlatformsGoogle Data Studio