JOB DETAILS

Customer Service Rep(01502) - 416 S 9th St

CompanyDomino's
LocationColumbia
Work ModeOn Site
PostedNovember 20, 2025
About The Company
What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino’s to be the best pizza company in every neighborhood. And, we’re having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 17,100 stores in 90+ markets around the world. A lot has happened since Domino’s was founded in 1960, but the best part is that the brand is just getting started.
About the Role

Job Description

Domino's Pizza in Columbia, United States is seeking a friendly and customer-focused Customer Service Representative to join our team at our 416 S 9th St location. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.

  • Answer phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and credit card transactions
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Lift and move items weighing up to 25 lbs. as needed
  • Adhere to all food safety and hygiene standards
  • Assist with additional tasks as assigned by management

Qualifications

  • Strong communication skills with the ability to interact professionally with customers and team members
  • Detail-oriented mindset to ensure order accuracy and maintain cleanliness standards
  • Flexibility to work various shifts, including weekends and holidays
  • Ability to follow directions and adhere to company policies and procedures
  • Basic math skills for handling cash transactions
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Positive attitude and friendly demeanor, with an easy smile
  • Team player mentality and willingness to assist colleagues as needed
  • Ability to work efficiently in a fast-paced environment
  • High school diploma or equivalent preferred, but not required
  • Previous customer service experience is a plus, but not necessary – we provide training!

Additional Information

All your information will be kept confidential according to EEO guidelines.

Key Skills
Customer ServiceCommunication SkillsDetail-OrientedFlexibilityTeam PlayerCash HandlingFood SafetyProblem SolvingTime ManagementPositive AttitudeFast-Paced EnvironmentOrder AccuracyCleanliness StandardsCollaborationCustomer InteractionTraining
Categories
Customer Service & SupportFood & BeverageHospitalityRetail
Job Information
📋Core Responsibilities
As a Customer Service Representative, you will answer phone calls, take customer orders, and prepare pizzas according to company standards. You will also provide exceptional customer service and maintain a clean work environment.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
95854
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
20 hours
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