JOB DETAILS

Finance Executive (Dunning & Recover)

CompanyStarHub Ltd
LocationPetaling Jaya
Work ModeOn Site
PostedApril 26, 2026
About The Company
StarHub is a leading homegrown Singapore company that delivers world-class communications, entertainment, and digital services. With our extensive fibre and wireless infrastructure and global partnerships, we bring to people, homes and enterprises quality mobile and fixed services, a broad suite of premium content, and a diverse range of communication solutions. We develop and deliver solutions incorporating artificial intelligence, cybersecurity, data analytics, Internet of Things, and robotics for corporate and government clients. StarHub is committed to conducting our business sustainably and responsibly. StarHub is named among TIME’s World’s Most Sustainable Companies 2025 and ranked as the world’s most sustainable wireless telecommunication provider on the Corporate Knights Global 100 (2025). StarHub also ranks 187 on the FORTUNE Southeast Asia 500 in 2025. Listed on the Singapore Exchange mainboard, StarHub is a component stock of the SGX iEdge Singapore Low Carbon Index, iEdge-OCBC Singapore Low Carbon Select 50 Capped Index; as well as the FTSE4Good Index series. Visit www.starhub.com for more information.
About the Role

Responsibilities

  • Liaise with Debt Collection Agencies and Law firms to resolve and negotiate payment issues with customers
  • Prepare and maintain detailed reports on Debt Collection Agencies and Law firms’ activities and outcomes
  • Validate Debt Collection Agencies and Law firms' billing and commission computation to ensure timely payments to them
  • Collaborate with internal teams to identify, develop and implement new strategies to recover debts
  • Liaise with liquidators/ Official Assignee, internal legal counsel and track cases progress
  • Attend SCT hearings/consultations, online and in-person.
  • Gather documentations required for submission to internal and external counsels for legal cases
  • Manage internal dunning activities
  • Manage both internal and external questions or complaints, via mailbox
  • Support ad-hoc duties and UAT assigned by supervisor

Qualifications

  • Appropriate qualification in Finance, Business, Economics, or related discipline, and be well versed in financial/ credit principles, policies and procedures
  • At least 2 years of debt collection/recovery experiences, preferably from the telco industry
  • Hands-on experiences with MS Office, especially Excel (VBA knowledge preferred) and SAP
  • Mature and confident team player, able to partner and communicate effectively with different levels in the organization
  • Strong communication skills (requires handling of internal and external stakeholders)
  • Able to multi-task and work under tight deadlines and pressure
Key Skills
Debt CollectionNegotiationReportingBilling ValidationCollaborationLegal LiaisonDocumentationDunning ManagementCommunicationMulti-taskingMS OfficeExcelSAPTeam PlayerPressure Management
Categories
Finance & AccountingLegalCustomer Service & Support
Job Information
📋Core Responsibilities
The Finance Executive will liaise with debt collection agencies and law firms to resolve payment issues and prepare detailed reports on their activities. They will also manage internal dunning activities and support ad-hoc duties assigned by their supervisor.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
2803
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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