Operations Deal Manager

Serve as a trusted advisor for deal management in assigned markets Stakeholder management: Develop impactful relationships with Sales, Operations & other business stakeholders to deliver a best in class deal management experience to maximize revenue booked Collaborate with field/ subsidiary sales & licensing stakeholders on pipeline management, which includes creating and managing workback plans, track deal statuses and arrivals Communicate skillfully to align expectations with field/ subsidiary sales & licensing stakeholders when it comes to critical deals (especially at month/quarter end) Provide accurate deal and order volume forecasts Partner with relevant teams to ensure adequate credit capacity to support the deal pipeline Maintain deep understanding of current business processes, policies and tools that impact deal velocity and leverage internal relationships to de-risk complex and transformational deals Understanding and applying policies and program knowledge to deal consultancy, as well as act as the escalation point for order processing and policy/program related issues Systematically identify and analyze causal links in complex patterns or ambiguous data to understand implications of customer/partner issues and required solutions Anticipate and action on changing conditions, identify new risks and issues and report on key issues/trends to drive process and productivity initiatives Basic Qualifications Good understanding of licensing models Strong focus on tactical action and strategic thinking with commitment to identifying opportunities for improvement, working with little supervision, and driving consensus Strong prioritization skills and proven problem-solving abilities to manage uncertainties while handling multiple priorities, particularly when confronted with time-sensitive issues that require collaborative evaluation and resolution across team boundaries Excellent presentation skills and ability to engage senior leaders Passion for technology, innovation, and leading change - a growth mindset is essential Process and project management skills and experience