Account Manager I (Remote)

<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; font-family: ">A successful&nbsp; should be flexible enough to handle a variety of duties that pertain to your firm and clients. Their main responsibility is to make sure a company’s customers are happy, so they continue to do business with the organization. Here are some specific daily duties you may wish to include in your Account Manager job description:</p><p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; font-family: "><br></p><ul style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; font-family: "><li style="box-sizing: inherit; font-family: ">Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed</li><li style="box-sizing: inherit; font-family: ">Building strong client relationships to maintain old business and acquire new customers</li><li style="box-sizing: inherit; font-family: ">Collaborating with various internal departments to ensure they fulfill all customer requests</li><li style="box-sizing: inherit; font-family: ">Resolving complaints and keeping track of all processes that pertain to the client’s desires</li><li style="box-sizing: inherit; font-family: ">Acting as the client’s representative in a firm to ensure their demands are met with a focus on improving the customer experience</li><li style="box-sizing: inherit; font-family: ">Collecting and analyzing data concerning consumer behavior to understand changing needs<br><br>* By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.</li></ul>