Account Representative

Company Description
SkillBridge Academy is a forward-focused training and brand development company committed to elevating businesses through strategic communication, innovative outreach, and modern market engagement. We empower teams and individuals with the tools they need to thrive in today's competitive landscape. Our company culture values professionalism, integrity, creativity, and continuous growth. At SkillBridge Academy, we invest in people — because people are the driving force behind every successful brand.
Job Description
We are seeking a dedicated Account Representative to serve as a trusted point of contact for clients and support business growth. The ideal candidate will provide exceptional client service, oversee account needs, coordinate solutions across departments, and maintain strong relationships. This role is essential in ensuring clients receive outstanding support and that account operations run smoothly.
Responsibilities
Manage a portfolio of client accounts with professionalism and attention to detail.
Serve as the primary contact for questions, updates, and ongoing support.
Coordinate internal teams to ensure accurate and timely delivery of services.
Identify client needs and propose suitable solutions tailored to their goals.
Maintain clear records and documentation for each account.
Provide feedback to leadership regarding client trends, concerns, and opportunities.
Support account growth through excellent service and proactive communication.
Qualifications
Strong interpersonal and communication skills.
Ability to build and maintain positive client relationships.
Excellent organizational and problem-solving abilities.
Comfortable managing multiple tasks in a structured and efficient manner.
Professional demeanor and a client-focused mindset.
Additional Information
Competitive salary: $56,000 – $61,000 per year
Opportunities for career advancement and long-term growth
Professional training and skill-development programs
Supportive and collaborative work environment
Job Type: Full-time, on-site position in Fayetteville, NC
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