Lead Associate - F&A- REF86243Z_ Accounts Receivable Collection -- Mumbai Thane - US Shifts
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Contact customers via phone, email, or letters to remind them of overdue payments.
Negotiate repayment plans and settlements in line with company policies.
Maintain accurate records of customer interactions and payment commitments.
Collaborate with the finance and sales teams to resolve billing disputes.
Monitor aging reports and escalate high-risk accounts to management.
Ensure compliance with legal and regulatory requirements in debt recovery.
Provide regular updates and reports on collection status and performance metrics
Qualifications
Graduate
Additional Information
Should be comfortable to work in US Shifts
Work from Office Mandatory
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