JOB DETAILS
Emergency Services Case Manager
CompanyCatholic Charities, Diocese of Joliet
LocationJoliet
Work ModeOn Site
PostedJanuary 21, 2026

About The Company
We assist people in DuPage, Grundy, Kankakee, Kendall, Will, Ford and Iroquois Counties by providing community services, counseling, senior programs, and early childhood services (including Head Start).
Catholic Charities, Diocese of Joliet, translates God's reconciling love into professional human services, advocates for a just and compassionate society and brings together members of the community, church, business, health care and government to develop effective responses to human needs.
We commit to define these needs, seek solutions, and call forth other resources so that those we serve are empowered to achieve for themselves satisfying and productive lives.
Follow us on Facebook: http://www.facebook.com/ccjoliet
About the Role
Description
General Responsibilities
- Operate as a member of the Community Services Division team.
- Provide assessment, eligibility screening, case planning, counseling, and housing advocacy.
- Engage participants in independent living and employment skills training.
- Ensure ongoing case management services to maintain housing stability.
- Assist with locating apartment units and coordinating furnishings.
- Address tenant and landlord issues as needed.
- Collaborate with education and employment coordinators to address barriers.
- Maintain accurate case records and documentation.
- Conduct home visits and apartment inspections.
- Other duties as assigned within the guidelines of this position.
Great Employer Provided Benefits
- Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
- Medical/Dental/Vision Health Insurances
- Flexible Spending Account
- Short-term Disability Insurance
- Long-Term Disability Insurance (employee paid optional)
- Life and AD&D Insurance
- 403B Retirement Plan with employer contributions
- Employee Assistance Program (EAP)
Requirements
- Bachelor's degree in social work, psychology, or related field preferred; high school diploma with five years of related experience may substitute.
- Minimum of one year of experience in social work, crisis intervention, or counseling required.
- Ability to work with individuals and families in crisis situations.
- Capacity to work with diverse ethnic, racial, and social backgrounds.
- Must be at least 21 years of age.
- Warm, non-judgmental manner in relating to individuals.
- Ability to work independently with attention to detail.
- Proficiency in Microsoft Office applications.
- Strong verbal and written communication skills
- Valid driver's license, reliable transportation, and proof of liability insurance.
Key Skills
Social WorkCrisis InterventionCounselingCase ManagementHousing AdvocacyIndependent Living SkillsEmployment Skills TrainingDocumentationCommunicationDiversity AwarenessDetail OrientationMicrosoft OfficeTransportationTenant RelationsLandlord RelationsCollaboration
Categories
Social ServicesHealthcareHuman ResourcesGovernment & Public SectorEducation
Benefits
Paid Days OffMedical Benefits403B Retirement PlanFlexible Spending AccountShort-Term Disability InsuranceLong-Term Disability InsuranceLife InsuranceEmployee Assistance Program
Job Information
๐Core Responsibilities
The Emergency Services Case Manager will provide assessment, eligibility screening, case planning, counseling, and housing advocacy as part of the Community Services Division team. They will also engage participants in independent living and employment skills training to ensure ongoing housing stability.
๐Job Type
full time
๐Experience Level
2-5
๐ผCompany Size
189
๐Visa Sponsorship
No
๐ผLanguage
English
๐ขWorking Hours
40 hours
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