JOB DETAILS

System Administrator

CompanyGoodville Mutual Casualty Company
LocationEarl Township
Work ModeOn Site
PostedDecember 10, 2025
About The Company
Goodville Mutual was founded in 1926 by a small group of Mennonite aware of the growing need for automobile insurance in Lancaster County, Pennsylvania. They created a company on the principle of bearing one another's burdens. Although this vision reflected the Anabaptist beliefs of service and mutual aid, it was agreed that the company would serve the wider community. Since 1926, Goodville Mutual has enjoyed growth and stability and has expanded to include coverage for homes, small businesses, farms, and churches in eight states. With strong support from professional independent agents who have been the cornerstone of our success, Goodville Mutual currently has annual revenues exceeding $182 million, with assets exceeding $405 million. Goodville Mutual is rated "A" (Excellent) by A.M. Best, an independent opinion of financial strength and ability to meet our ongoing insurance policy and contract obligations. In addition, Goodville is proud to be included in the list of Ward's Top 50 insurance companies in the nation for 14 consecutive years. This honor recognizes Goodville's financial stability, consistency, and superior financial performance over the long term. Goodville Mutual is committed to providing comprehensive property and casualty insurance products of the highest quality and to conduct our business by biblical principles of love, justice, and integrity.
About the Role

Description

Summary: 

This position is responsible for the reliability, sustainability, and core functionality of the server and related infrastructure along with key applications and cloud-based platforms that integrate into that infrastructure.


Functions:

  • Implement, maintain, monitor, and upgrade server operating systems.
  • Implement, maintain, monitor, and upgrade telecommunication systems.
  • Maintain and track systems uptime adhering to department and company SLAs.
  • Maintain server, network, and computer hardware.
  • Maintain user level access to systems.
  • Manage physical access control and video security systems.
  • Monitor system resources and maintain reliability of infrastructure datacenter and related resources.
  • Provide disaster recovery plans and testing of those plans.
  • Provide documentation of systems and related resources.
  • Provide high reliability backup solutions and testing of system backups.
  • Provide system outage response and reporting with root cause analysis.
  • Purchase software and hardware and work with vendors for solutions and implementations.
  • Follow industry and compliance best practices to maintain a secure and resilient enterprise infrastructure at all levels.
  • Maintain knowledge of current technical and industry practices and developments through continuing education.
  • Support helpdesk team with escalated issues and prompt resolution.
  • Support on-call emergencies with response and resolution.
  • Support IT team with other duties as assigned.


Requirements

  • Minimum of four years’ college or technical school training or equivalent experience in information systems and datacenters required.
  • Proficiency with Intel-based PC and server hardware required.
  • Experience with enterprise network hardware including routers, firewalls, switches, and related devices required.
  • Thorough knowledge of and experience with current operating systems including server versions required.
  • Ability to comprehend innovative concepts and products in the PC and networking area required.
  • Good judgment, problem solving, and organizational abilities required.
  • Effective communication skills required.
  • Ability to work under pressure, with interruptions and time deadlines required.
  • Ability to install hardware and lift PC equipment weighing up to 75 pounds required.
  • Ability to work with dust-covered components and to access cables/connectors beneath work areas requiring bending, stooping, and crawling required.
  • Availability to work outside of normal business hours (nights and weekends), as needed, for network, hardware or software repair, troubleshooting, updates or conversions to new releases required.
  • Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required.
  • Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required.
  • Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required.
  • Ability to perform the essential functions of the job with or without reasonable accommodation required.


Key Skills
System AdministrationServer Operating SystemsTelecommunication SystemsNetwork HardwareDisaster RecoveryDocumentationBackup SolutionsRoot Cause AnalysisVendor ManagementCompliance Best PracticesHelpdesk SupportProblem SolvingEffective CommunicationHardware InstallationTechnical KnowledgePhysical Security Systems
Categories
TechnologySoftwareSecurity & SafetyAdministrativeConsulting
Job Information
📋Core Responsibilities
The System Administrator is responsible for ensuring the reliability and functionality of server infrastructure and key applications. This includes maintaining systems uptime, managing hardware, and providing disaster recovery plans.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
174
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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