JOB DETAILS
BILINGUAL - Care Coordinator
CompanyCypress Counseling & Behavioral Center
LocationHouston
Work ModeOn Site
PostedApril 22, 2026
About The Company
Cypress Counseling & Behavioral Center, is a group practice located in Cypress, Texas, specializing in the treatment of different emotional stressors, treatment and assessment for ADHD and Completion of Immigration Evaluations
Our mission is to provide excellent therapeutic services with individualized treatments for children, teens, adults, couples , families and their emotional needs.
About the Role
Cypress Counseling & Behavioral Center is a growing practice located in the limits between Cypress and Houston, Texas. We are a group of 15 therapists looking for someone to join our great team and continue to help us reach out to our community, to deliver superior customer service by being the first person that our prospective clients get connected with.
We value our members by prioritizing our own mental and emotional health.
Job highlights
Qualifications
- High School Diploma or GED
- Excellent customer service skills
- Basic computer skills including proficient knowledge of Microsoft Office applications including Word, Excel, and PowerPoint
- Strong communication and time management skills; juggle multiple priorities with great attention to detail, and deliver consistent and timely results
- Willing to use patience and react to clients’ concerns and urgency in a calm manner while showing professionalism while having a great customer service mindset.
- shows urgency and the ability to proactively solve problems and make decisions quickly
- Team player with strong interpersonal and stakeholder management and relationship-building skills
- Ability to be calm under pressure, especially when a difficult conversation occurs
- Excellent organizational, verbal, and written communication skills
- Bilingual
The receptionist has to look professional and be willing to wear a polo shirt with our logo every day
Responsibilities
- The receptionist is responsible for delivering superior customer service to clients and therapist
- Receptionists assist clients in scheduling and supporting office functions
- Welcome and help all clients in a warm, professional, and inviting manner
- Answer phone calls, check voicemail, take messages, email counselors, and schedule clients
- Ability to multitask by answering phones and making appointments
- Responsible for client’s documentation and completion of sign paperwork prior to client’s first appointment
Benefits
- Pay: $14.00 – 16.00 per hour
- 1 Week paid Vacations
Bilingual (English & Spanish)
About Us
We are a group of highly trained Licensed Professional Counselors, who work with children, teens, adults, couples and families. We have a special interest in the treatment of trauma, anxiety, grief, depression development, as well as relational problems. We seek to create a supportive atmosphere to help foster the therapeutic relationship. We utilize an integrative approach in treatment and believe in collaborating with my clients to help them meet their goals and achieve wellness.
Key Skills
BilingualCustomer ServiceCommunicationTime ManagementProblem SolvingInterpersonal SkillsOrganizational SkillsAttention to DetailProfessionalismMultitaskingDocumentationSchedulingCalm Under PressureRelationship BuildingMicrosoft OfficeTeam Player
Categories
HealthcareCustomer Service & SupportSocial ServicesAdministrative
Benefits
Paid Vacation
Job Information
📋Core Responsibilities
The receptionist is responsible for delivering superior customer service to clients and therapists, assisting clients in scheduling and supporting office functions. They will welcome clients warmly, answer phone calls, and manage client documentation.
📋Job Type
full time
💰Salary Range
$14 - $16
📊Experience Level
0-2
💼Company Size
12
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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