JOB DETAILS

Receptionist

CompanyKisling, Nestico & Redick, LLC
LocationPoland
Work ModeOn Site
PostedDecember 18, 2025
About The Company
Kisling, Nestico & Redick (KNR) is a personal injury law firm serving all of Ohio. Based in Akron, the firm also has offices in Canton, Cincinnati, Cleveland, Columbus, Dayton, Toledo, and Youngstown. KNR focuses on personal injury law, meaning we seek justice and compensation for those injured by someone else's actions. This area of law is diverse, ranging from car accidents and workers'​ compensation to dangerous drugs and medical malpractice. With over 100 years of combined experience, the attorneys at KNR have the knowledge, experience, and commitment necessary to get proven results. We have built our solid reputation by fighting hard and working quickly on behalf of each individual client. Part of what sets KNR apart from other firms is our genuine commitment to our clients. If you cannot come to our offices, we will come to you - any time, day or night, even on weekends. We will come to your home, your hospital room, or any other place you prefer to meet. Our attorneys understand time is essential in a personal injury case, so we work hard to ensure we get you every dollar you deserve as fast as we can. By combining diligence and expedience, KNR is able to provide each client with personal attention and effective legal service.
About the Role

Description

Job Summary:

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.


Essential Duties/Responsibilities:

  • Welcome clients and visitors by greeting them, in person or on the telephone
  • Alert firm personnel of visitor arrivals
  • Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
  • Maintain reception area cleanliness and monitor potential security risks
  • Assemble and stamp mailers by specific deadline
  • Set up boardroom meeting space and provide refreshments to guests
  • Distribute and oversee incoming and outgoing mail
  • Complete clerical and other duties as requested
  • Conduct client satisfaction surveys
  • Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
  • Regular, consistent, punctual attendance
  • Other duties as assigned



Requirements

Required Skills/Abilities:

  • Excellent clerical and general office administration tasks
  • Excellent written and verbal communication skills; as well as organizational and time management skills.
  • High command of English grammar, usage, punctuation and spelling
  • Highly Proficient in Microsoft Office Suite or similar software and computer knowledge
  • Strong attention to detail
  • Ability to meet timelines, maintain professional demeanor and adapt to changing priorities efficiently
  • Establish and maintain effective work relationships
  • Coordination to operate standard office equipment (computer, phone, printers, scanners etc.)
  • Exceptional interpersonal and customers service skills
  • Patience and professionalism in dealing with difficult visitors and clients


Education and Experience:

  • Minimum of High School Diploma or GED required
  • Must be able to type 45 wpm accurately
  • No Supervisory responsibilities
  • This is a full-time in office position, standard hours Monday - Friday 40 hours per week. Some overtime, as necessary based upon projects



Key Skills
Clerical SkillsOffice AdministrationCommunication SkillsOrganizational SkillsTime ManagementAttention to DetailInterpersonal SkillsCustomer Service SkillsProfessionalismTyping SkillsMicrosoft Office SuiteMulti-line Phone SystemFilingScanningMail ManagementClient Satisfaction Surveys
Categories
AdministrativeCustomer Service & SupportLegal
Job Information
📋Core Responsibilities
The Receptionist will greet and assist clients and visitors, providing direction and information. They will also perform various administrative support duties and clerical operations under the direction of the Office Manager and Intake Manager.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
174
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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