Housekeeping Manager

Description

JOB SUMMARY

At HCW Hospitality, cleanliness and comfort are paramount to our guest experience. As the Housekeeping Manager at the Residence Inn by Marriott Phoenix Chandler/South, you’ll lead our housekeeping team in delivering pristine accommodations and public spaces. Your attention to detail and leadership will ensure that every corner of our property reflects our commitment to excellence.

WHAT YOU'LL DO

As the Housekeeping Manager, you’ll oversee the cleanliness and presentation of our property. In this role, you will:

• Lead and manage the housekeeping and laundry teams, ensuring the highest cleanliness standards.
• Develop and implement cleaning procedures and quality control measures.
• Monitor inventory levels and manage ordering for housekeeping supplies.
• Conduct regular, daily inspections to ensure rooms and public areas meet brand and safety standards.
• Handle guest requests and resolve any housekeeping-related concerns promptly.
• Train, mentor, and support your team to achieve high performance and job satisfaction.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

WHAT YOU BRING

We’re looking for a meticulous and inspiring leader who takes pride in maintaining high standards. To excel in this role, you’ll need:

• At least 5 years of progressive housekeeping experience, preferably in a hotel setting.
• Experience with Marriott systems & processes strongly preferred.
• Strong leadership and organizational skills.
• A commitment to maintaining the highest levels of cleanliness and safety.
• The ability to recruit & manage a large team and multiple tasks simultaneously.
• Flexibility to work varied hours, including weekends and holidays.
• A positive attitude and a passion for delivering outstanding guest experiences.

JOIN HCW HOSPITALITY

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.

Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace.