JOB DETAILS
Technical Support Specialist
CompanyQuickTeam
LocationCape Town
Work ModeRemote
PostedDecember 13, 2025
About The Company
QuickTeam is a leading provider of virtual employees for businesses of all sizes. At only $8/hour, our talented remote workers help companies save time and money while achieving their goals. Our team is made up of experienced professionals who are dedicated to working hard and building lasting relationships with our clients. Whatever your industry, QuickTeam is ready to help you boost your business and increase efficiency through remote employees.
- Some of the services we offer:
- Support Agents (Phone, email, live chat)
- Cold-calling
- Virtual Assistant
- Data Entry
- Project Management
- Appointment Setting
- Graphic Designer
- Ecommerce Expert
- Amazon/ Ebay Listings
- Wordpress Development
- Website Design
- Marketing Specialist
- Lead Generation
- Email Marketing
- Bookkeeping
- Quickbooks Expert
- Accounting Services
+ Many More!
About the Role
Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly.
- Role Overview:
- We are seeking a Technical Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.
- Full-time, 40 Hours/Week
- Fully remote, work from home
- Salary: ZAR 20,000-22,000/month, commensurate with skills and experience
- Availability to work during EST business hours.
Responsibilities:
- Monitor EV charger statuses and identify any issues.
- Communicate with property owners and drivers to assist with troubleshooting.
- Coordinate with maintenance teams for on-site support.
- Document issues and resolutions in the system.
- Escalate complex technical problems when necessary.
- 3+ years of experience as a Technical Support Specialist
- Tech-savvy with strong problem-solving skills
- Excellent communication skills
- Ability to multitask and manage active issues efficiently
- Customer service or technical support experience in IT or related field preferred
Training Provided:
- EV charger systems and operations
- Basic troubleshooting and issue resolution
- Coordination procedures with maintenance and property teams
Preferred Candidate Profile
- Highly organized and structured (Male candidates preferred).
- Sharp, confident, and proactive—strong personality, not passive.
- Upbeat, passionate, and able to operate in a fast-paced environment.
Key Skills
Technical SupportProblem SolvingCommunicationMultitaskingCustomer ServiceTroubleshootingDocumentationCoordination
Categories
Customer Service & SupportTechnologyEnergy
Job Information
📋Core Responsibilities
Monitor EV charger statuses and assist with troubleshooting. Coordinate with maintenance teams and document issues and resolutions.
📋Job Type
full time
💰Salary Range
ZAR 20,000 - ZAR 22,000
📊Experience Level
2-5
💼Company Size
11
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page