Client Relationship Representative

Beloform is a forward-thinking advertising and brand strategy company dedicated to elevating businesses through impactful communication, refined creative direction, and data-driven campaigns. We partner with clients across multiple industries to transform ideas into powerful market presence. Our team values precision, innovation, and a commitment to delivering work that stands out in both quality and strategy. At Beloform, we foster a professional environment where talent is supported, growth is encouraged, and excellence is the standard.

We are seeking a polished and motivated Client Relationship Representative to join our team in Cincinnati. This role is ideal for someone who excels in communication, enjoys working directly with clients, and can maintain a high level of professionalism while supporting daily operations. The successful candidate will serve as a key point of contact, ensuring that every client receives outstanding service and a positive experience with Beloform.

Responsibilities

• Serve as the primary liaison between clients and internal teams, ensuring clear communication and prompt follow-up.

• Maintain a strong understanding of client needs, objectives, and expectations.

• Provide guidance, support, and detailed information to clients throughout all stages of their engagement.

• Manage inquiries, appointments, and ongoing client communication with accuracy and professionalism.

• Assist in preparing documentation, updates, and reports as needed.

• Contribute to continuous improvements in service quality and client satisfaction.

• Strong communication and interpersonal skills with a client-centered mindset.

• Ability to manage multiple tasks with excellent organization and attention to detail.

• Professional demeanor and the ability to build rapport quickly.

• Problem-solving skills and the ability to adapt to dynamic client needs.

• Comfortable working independently and collaborating with a team.

• Proficiency in maintaining accurate records and handling confidential information.

• Competitive salary range: $52,000 – $57,000 per year

• Professional growth and advancement opportunities

• Supportive and collaborative work environment

• Job Type: Full-time, on-site

• Skill-building and development programs

• Stable company with long-term career potential