JOB DETAILS

Implementation Engineer

CompanyWorth AI
LocationJacksonville
Work ModeRemote
PostedDecember 15, 2025
About The Company
Worth AI is a minority-founded SaaS platform powering inclusive financial underwriting through AI. Our Values: - Economic inclusion for everyone. - Equitable decision-making through technology. - Tackling financial inclusion for all - from enterprises to small businesses. Get to Know Worth AI’s Technology: Worth AI is an onboarding and underwriting workflow automation platform that leverages AI algorithms to deliver lightning-fast processing times, unparalleled accuracy, and a unique user experience. Our patent-pending platform provides: - Real-time data on the SMB market. - Enabling advanced risk modeling. - Comprehensive portfolio visibility. - Continuous risk monitoring. Our data-driven platform reduces risks and eliminates biases by processing thousands of traditional and non-traditional data sources. We're pushing boundaries and rewriting the rulebook in fintech. Let's work together to make real change happen.
About the Role

Worth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process.

In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation.

Responsibilities

  • Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience.
  • Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase.
  • Develop and manage project plans, timelines, and deliverables to meet client expectations.
  • Create and deliver technical product demonstrations tailored to specific business needs.
  • Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process.
  • Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions.
  • Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements.
  • Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies.
  • Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support.

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Experience in implementation, preferably in software or startup environments..
  • Technical skills in SQL, Node.js, and React, manual QA testing; must be able to code and provide QA testing as needed
  • Understanding of AI technologies and their applications in the FinTech industry
  • Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  • Problem-solving aptitude and a customer-centric mindset.
  • Proven ability to work collaboratively within a team and independently in a fast-paced environment.
  • Familiarity with project management methodologies and tools is a plus.
  • Health Care Plan (Medical, Dental & Vision)
  • 401 (k)
  • Life Insurance
  • Flexible Paid Time Off
  • 9 paid Holidays
  • Work From Home
  • Free Food & Snacks (for those in Orlando, FL)
Key Skills
ImplementationProject ManagementSQLNode.jsReactManual QA TestingAI TechnologiesFinTechCommunication SkillsProblem-SolvingCustomer-Centric MindsetTeam CollaborationTrainingTechnical SupportProject Management Methodologies
Categories
TechnologyManagement & LeadershipFinance & AccountingCustomer Service & SupportEngineering
Benefits
Health Care Plan401 (k)Life InsuranceFlexible Paid Time OffPaid HolidaysWork From HomeFree Food & Snacks
Job Information
📋Core Responsibilities
Lead the implementation process for newly acquired clients and ensure a smooth onboarding experience. Collaborate with sales and technical teams to develop project plans and deliver tailored product demonstrations.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
59
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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