JOB DETAILS

Host

CompanyWon't Stop Operations
LocationLexington
Work ModeOn Site
PostedDecember 16, 2025
About The Company
Won’t Stop Hospitality is a values-driven restaurant group redefining what it means to work in hospitality. Founded in 1989, the company began with a clear mission to source and prepare premium ingredients scratch, deliver genuine hospitality in energizing spaces, and be the employer of choice when it comes to building a career in restaurants. Over more than 35 years, Won’t Stop has grown into a nationally recognized group that includes Cafe Patachou, Petite Chou Bistro, and Napolese Pizzeria. Known for its people-first culture, Won't Stop has been named one of Food & Wine’s “19 Great Restaurants to Work For” and Restaurant Hospitality’s “Top 25 Coolest Multi-Concept Companies.” Its leadership has also been featured in Vogue, Eater, and InStyle for innovation in food, sustainability, and workplace culture. In 2024, hospitality executive Michelle Andersen joined as CEO, bringing strategic growth experience while preserving the culture that has defined Won’t Stop for more than three decades.
About the Role

Description

The Won’t Stop Hospitality Inc. Host must be energetic, friendly, professional and confident. Our Hosts influence the guest’s first impression of our organization and play an integral role in their experience. The Host controls the flow of the restaurant through greeting, strategic seating, and maintaining calm energy during peak dining times. The Won’t Stop Hospitality Inc. Host will be knowledgeable of the menu, specials, and company-wide roles and responsibilities to help field guests’ FAQ’s.

Requirements

Responsibilities:

  • Promptly make eye contact, smile and greet guests as they enter the restaurant
  • Warmly welcome guests and determine the most efficient way to accommodate their dining experience
  • Practice keen organizational acumen
  • Maintain flow and rotation of seating
  • Answer phone calls and efficiently satisfy guests’ wants and needs
  • Maintain a wait list with accurate wait times
  • Assist service staff with bussing and resetting tables to quickly seat guests
  • Observe and read guest body language to alert service staff of needs
  • Complete each dining experience with a warm and genuine thank you, farewell and encouragement for a soon return
  • Adhere to the Won’t Stop Hospitality Inc. employee handbook and Martha’s Book of Rules at all times
  • Other duties as assigned


Key Skills
EnergeticFriendlyProfessionalConfidentOrganizational AcumenGuest InteractionSeating ManagementCommunicationBody Language ObservationTeam SupportCustomer ServiceMenu KnowledgeProblem SolvingTime ManagementAttention to DetailPositive Attitude
Categories
HospitalityFood & BeverageCustomer Service & Support
Job Information
📋Core Responsibilities
The Host is responsible for greeting guests, managing seating flow, and ensuring a positive dining experience. They also assist service staff and maintain an organized wait list.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
67
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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