JOB DETAILS

Assistant Front Office Manager

CompanyKahler Hotels LLC
LocationRochester
Work ModeOn Site
PostedDecember 16, 2025
About The Company
Welcome to Kahler Hospitality Group Talent, where the latest job opportunities with the Kahler Hospitality Group will be made available. The Kahler Hospitality Group is a collection of five hotels and five restaurants located in Rochester, MN. The portfolio includes the Towers at the Kahler Grand – Rochester’s only luxury hotel, Kahler Grand Hotel, Kahler Inn and Suites, Rochester Marriott Mayo Clinic Area and Residence Inn Mayo Clinic Area. The Kahler mission is to serve with all of our heart, offering standout hospitality, excellent dining, caring in-room healthcare, and fulfilling any needs that might arise during your stay.
About the Role

Overview

The Kahler Grand Hotel, a historic and iconic property in the heart of Rochester, MN, is dedicated to providing exceptional guest experiences. As part of the Kahler Hospitality Group, we pride ourselves on fostering a culture of hospitality, collaboration, and excellence.

 

Position Summary:We are seeking a dynamic and detail-oriented Assistant Front Office Manager to join our team. This role supports the Front Office Manager in overseeing daily front desk operations during the second shift 3p-11p, ensuring seamless guest services, and leading a team of hospitality professionals. If you thrive in a fast-paced environment and are passionate about delivering unparalleled guest experiences, we want to hear from you!

Responsibilities

  • Assist in managing front office operations, including check-in, check-out, reservations, and guest inquiries.
  • Supervise and mentor front desk staff, ensuring team performance aligns with company standards.
  • Address and resolve guest concerns promptly and professionally to maintain high satisfaction levels.
  • Collaborate with other departments to ensure smooth operations and exceptional guest experiences.
  • Monitor and maintain compliance with hotel policies, procedures, and brand standards.
  • Prepare schedules and assist with payroll submissions for front office team members.
  • Analyze guest feedback and implement improvements to enhance service quality.

Qualifications

  • Prior experience in a supervisory role in hospitality or a related field.
  • Strong leadership and interpersonal skills with the ability to motivate a team.
  • Exceptional problem-solving abilities and a commitment to guest satisfaction.
  • Proficiency in hotel management systems and Microsoft Office Suite.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

What We Offer:

    • Competitive starting wages
    • Health, Dental, Vision and other benefits available after 60 days
    • DailyPay
    • 401k
    • Paid Training
    • Paid PTO
    • Referral program
    • Discounts at all Kinseth Hotel Corporation hotels and restaurants 

Compensation Range:

$50,000 - $55,000 annually based on qualifications

 

Key Skills
LeadershipInterpersonal SkillsProblem-SolvingGuest SatisfactionHotel Management SystemsMicrosoft Office SuiteTeam PerformanceGuest ServicesMentoringCollaborationComplianceSchedulingPayrollFeedback Analysis
Categories
HospitalityManagement & LeadershipCustomer Service & Support
Benefits
HealthDentalVisionDailyPay401kPaid TrainingPaid PTOReferral ProgramDiscounts
Job Information
📋Core Responsibilities
Assist in managing front office operations and supervise front desk staff to ensure high guest satisfaction. Address guest concerns and collaborate with other departments for seamless operations.
📋Job Type
full time
💰Salary Range
$50,000 - $55,000
📊Experience Level
2-5
💼Company Size
52
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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