JOB DETAILS
Clinical Account Executive (Tampa)
CompanyCDX Diagnostics, Inc.
LocationSuffern
Work ModeOn Site
PostedDecember 19, 2025
About The Company
The mission of CDx Diagnostics® is to provide clinicians with easily implemented, cost-effective tools to preempt cancer through enhanced detection of precancerous cellular changes. This is accomplished by a proprietary diagnostic platform that synthesizes computer imaging, artificial intelligence, molecular biology and three-dimensional cytopathology to detect precancerous change earlier and more reliably than prior methods. CDx tests require only a few minutes of practice time, are highly cost-effective, widely reimbursed, and address a recognized critical gap in the current diagnostic standard of care that results in thousands of otherwise unnecessary cancer deaths each year. Routine clinical use of CDx testing has already detected thousands of precancerous cells that would otherwise have been missed in time for effective endoscopic treatment and application of the CDx diagnostic platform to prevent cancers of the bile duct, stomach, and IBD affected colon is currently in progress.
About WATS3D
WATS3D addresses the major inadequacies inherent in current random forceps biopsy testing of the esophagus. In just a few minutes, endoscopists can easily obtain a wide area, full-thickness transepithelial specimen for computer-assisted 3D laboratory analysis prior to diagnosis by any WATS3D certified pathologist. In large multicenter clinical trials, WATS3D has been found to significantly increase the detection rate of both Barrett’s esophagus and esophageal dysplasia. The high sensitivity and inter-observer agreement of WATS3D is due to the larger tissue area sampled, and the proprietary 3-Dimensional computer imaging system that is based on an artificial intelligence algorithm developed as part of the U.S. Strategic Defense Initiative missile defense program. To learn more about WATS3D, visit www.wats3d.com.
About the Role
Position Overview
CDx Diagnostics is seeking a Clinical Account Executive (CAE) to promote and support WATS3D, a cutting-edge diagnostic platform for early detection of esophageal precancer. The CAE will drive clinical adoption and operational success across a defined territory, supporting gastroenterology practices of all sizes.
This field-based role combines clinical training, customer support, and sales execution to ensure proper implementation and sustained use of WATS3D. The CAE acts as a key relationship-builder, educator, and problem solver, directly impacting both customer satisfaction and revenue growth.
Key Responsibilities
1. Clinical Implementation & Workflow Integration
- Deliver clinical education and hands-on training for physicians, nurses, and staff.
- Ensure WATS3D is embedded within the patient care journey, from referral to post-procedure follow-up.
- Address billing, reimbursement, and workflow logistics to minimize friction.
- Provide in-office support to troubleshoot adoption and usage issues.
- Serve as a clinical expert and trusted point of contact across accounts.
2. Territory Support & Sales Execution
- Partner with RSM to execute tailored territory growth plans.
- Support onboarding and ramp-up of new GI practices.
- Conduct long-cycle sales planning, stakeholder mapping, and volume forecasting.
- Identify and engage decision-makers, handle objections, and promote adoption.
3. Customer Relationship Management
- Build and maintain strong relationships with providers and staff.
- Proactively manage client retention and utilization efforts.
- Collect field insights and share with internal teams to shape strategy.
4. Operational & Administrative Duties
- Maintain accurate records in CRM and other IT systems.
- Monitor specimen flow and adherence to collection/billing protocols.
- Prepare reports, participate in internal initiatives, and attend trade shows.
Key Competencies
- Strong clinical communication and training delivery
- Proven account management and relationship-building skills
- Solid understanding of reimbursement and workflow integration
- Ability to prioritize and plan within a territory-based structure
- High ownership, responsiveness, and execution focus
Why Join CDx Diagnostics?
- Make a real difference in early cancer detection
- Empower GI practices with innovative diagnostics
- Be part of a mission-driven, growing organization
- Contribute to commercial success while improving patient outcomes
Additional Notes
- This is not a comprehensive task list; duties may evolve.
- CDx Diagnostics is an equal opportunity employer.
- We participate in E-Verify.
Key Skills
Clinical CommunicationTraining DeliveryAccount ManagementRelationship BuildingReimbursementWorkflow IntegrationSales ExecutionCustomer SupportProblem SolvingClient RetentionUtilization EffortsCRM ManagementOperational DutiesReport PreparationTrade Show Participation
Categories
HealthcareSalesCustomer Service & Support
Job Information
📋Core Responsibilities
The Clinical Account Executive will deliver clinical education and training, ensuring the WATS3D platform is integrated into patient care workflows. They will also build relationships with healthcare providers and support sales execution within their territory.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
125
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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