JOB DETAILS

IT Manager

CompanyHelfy
LocationHerzliya
Work ModeOn Site
PostedJanuary 4, 2026
About The Company
Helfy was founded to improve the wellness and lifestyle of others through better healthcare services. As a fast-growing company, we redefine how users approach digital healthcare, making it quick, easy, and accessible to everyone online. Being a fast-growing startup, Helfy is changing the future of digital healthcare with an innovative line of solutions that places the users at the center of attention while offering them new and exciting ways to get their lives back on track. All, with complete confidence that they are getting the best service under the highest standards in digital healthcare. Our medical advisory board was hand-picked to become an elite team of professional doctors and pharmacists with years of experience in clinical practice. As a result, along with our other global departments, we strive to become the world’s leading digital healthcare company.
About the Role

We’re looking for an experienced IT Manager to join our growing team at Helfy! 


Responsibilities

  • Manage and maintain the company’s IT infrastructure and services across all company sites.
  • Monitor, manage, and support network security tools such as Fortinet Firewall, IDS/IPS, Endpoint Protection ,WAF, VPN.
  • Administer and manage Google Workspace, Microsoft Active Directory / Azure AD including users, permissions, security policies, automation , SSO.
  • Provide ongoing maintenance and support for employee endpoints (Windows, macOS, Linux) including on-site and remote support.
  • Troubleshoot and resolve complex issues across hardware, software, and networking.
  • Collaborate with internal teams to deliver high-quality, service-oriented IT support.

Requirements

  • 3-4+ years of experience in IT roles
  • At least 1–2 years in an IT Manager role
  • Hands-on experience with: Google Workspace ,
  • Knowledge working and troubleshooting Windows, macOS, Linux (Ubuntu/Fedora).
  • Firewall systems: Fortinet, HP (nice to have)
  • IT service management tools such as JIRA ,monday.
  • Strong experience in user access management, permissions, and endpoint management
  • Excellent troubleshooting skills with a broad technical perspective
  • Ability to work independently, manage priorities, and handle pressure
  • Relevant certifications are a strong advantage, such as CCNA/ CompTIA Security+ other security-related certifications
Key Skills
IT ManagementNetwork SecurityGoogle WorkspaceMicrosoft Active DirectoryAzure ADWindowsmacOSLinuxTroubleshootingEndpoint ManagementUser Access ManagementFirewall SystemsIT Service ManagementAutomationSSOCollaboration
Categories
TechnologyManagement & Leadership
Job Information
📋Core Responsibilities
The IT Manager will manage and maintain the company's IT infrastructure and services across all sites, ensuring network security and providing support for employee endpoints. They will also troubleshoot complex issues and collaborate with internal teams to deliver high-quality IT support.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
86
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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