Team Leader - Collections

ABOUT US:

FleetPartners is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing, and medium-term accident replacement vehicles through its suite of brands. 

THE ROLE:

As the Collections Team Leader, you will efficiently manage the collections and recovery function, leading a team of Collections Consultants while supporting the wider business. You will ensure timely and effective action on all accounts, manage key internal and external relationships, and contribute to accurate reporting and month-end processes.

Key Responsibilities:

• Lead and manage the Collections function and team of Collections Consultants
• Assist with Collections Consultant duties when required
• Oversee month-end processes, including Loss Provisions and Write-Offs
• Generate daily and monthly reporting on collections activities
• Engage with and manage external partners for repossessions, legal action, and field visits
• Ensure all accounts in Collections are actioned efficiently and effectively
• Build and maintain strong internal stakeholder relationships       

ABOUT YOU:

You are an experienced collections or finance professional with strong leadership skills and a proven ability to manage teams and external partners. You thrive in a fast-paced environment, are highly organised, and have a strong focus on accuracy and process improvement.

Key Attributes:

• Proven experience in employee leadership and team management
• Excellent written and verbal communication skills
• Intermediate computer skills, including Excel and accounting software
• Experience managing external support partners for field visits, repossessions, and legal referrals
• Experience handling hardship cases in IDR and EDR capacities
• Strong ability to prioritise, multitask, and manage competing deadlines
• Proven ability to identify, plan, and implement new initiatives

THE PERKS:

• Up to 27 days of annual leave per year

• A ‘Dress for your Day’ policy
• Flexible and hybrid working arrangements in our stunning North Sydney office overlooking the bridge
• Rewards programme, including a range of discounts from a variety of retailers
• An extensive range of other employee benefits
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers

Take charge of our Collections function, support the team, and drive results. Apply now!

Note: Due to the Christmas shutdown, applications will be reviewed in the new year, with shortlisting commencing from 6th January 2026.

Offer of employment with FleetPartners Group is conditioned upon the successful completion of a background check, subject to applicable laws and regulations.

Awards

Top 101 Australian Workplaces for Women 2024

Certified carbon neutral fleet organisation

WGEA Employer of Choice for Gender Equality

Work180 Endorsed Employer for Women 

Supply Nation member