Community Liaison - Home Health & Hospice

Description

About the Role:
Touchstone Health is looking for a compassionate and connected Community Liaison to grow awareness and access to our Home Health and Hospice services in San Antonio. This is a field-based role, perfect for someone with strong healthcare marketing experience who thrives on building lasting referral relationships and improving care transitions.

Key Responsibilities:

• Promote the benefits of home health and hospice services to referral partners and the wider community
  
• Build and maintain relationships with hospitals, skilled nursing facilities, and physician offices
  
• Coordinate referrals and ensure timely, seamless follow-up
  
• Identify education opportunities and assist with in-service presentations
  
• Collaborate closely with clinical staff to ensure continuity of care
  
• Participate in territory planning and help achieve admission goals
  
• Analyze referral trends and identify new opportunities for growth
  
• Represent Touchstone Health and CareM’s mission with professionalism and heart
  
• Maintain HIPAA compliance and uphold ethical marketing practices

Requirements

What We’re Looking For:

• Proven success in healthcare marketing, preferably in home health or hospice
  
• Strong relationship-building skills and a people-first mindset
  
• Familiarity with SNF-to-Home transitions is a plus
  
• Ability to work independently in a field-based role
  
• Highly organized with excellent follow-through
  
• Clear, compassionate communicator
  
• Motivated by mission, integrity, and community connection
  
• Bachelor’s degree preferred
  

Why Join Us:
At Touchstone Health, we do more than deliver care — we create connection, trust, and comfort during life’s most important transitions. Backed by CareM Management Services, our team combines small-team culture with the resources and innovation of a leading integrated care network.

We believe in living our mission — to bring out the courage in others — and that includes the people we hire. Expect flexible scheduling, mileage reimbursement, supportive leadership, opportunities to grow, and a team that truly values the work you do.