Client Success Manager Nordics and Benelux (Dutch speaker)
What You'll Do:
Criteo Retail Media enables retailers to monetize their digital properties by connecting brands with high-intent shoppers close to the point of purchase. As Retail Media continues to scale across Europe, we are expanding our Client Success team to support growth across Benelux & Nordics.
Retail Media sits at the intersection of commerce, advertising and data, requiring strong analytical thinking combined with commercial and technical execution.
As a Client Success Manager, you will manage a portfolio of retail partners across Benelux & Nordics and support the growth and adoption of Criteo’s Retail Media solutions.
You will work closely with senior stakeholders internally and externally, focusing on day-to-day execution, performance analysis and client satisfaction.
Client & Commercial Management:
Manage ongoing relationships with retail partners across Benelux & Nordics.
Ensure client satisfaction, retention and adoption of Retail Media solutions.
Support revenue growth through inventory expansion, optimization and product adoption.
Lead day-to-day client communication and operational follow-ups.
Prepare and contribute to data-driven Quarterly Business Reviews.
Analytics & Performance :
Monitor and analyze Retail Media performance across products and placements.
Identify trends, performance issues and optimization opportunities using data.
Translate performance data into clear insights and actionable recommendations.
Support pacing, forecasting and performance tracking for your client portfolio.
Build analyses and basic case studies to support commercial discussions.
Technical & Cross-functional Coordination:
Coordinate onboarding, integrations and new placements with Technical Solutions and Product teams.
Support troubleshooting of performance or integration issues.
Work closely with internal teams (Sales, Analytics, Product, Finance, Legal) to ensure program health.
Act as an internal point of contact for client feedback and operational needs.
Escalate complex commercial or technical topics to senior stakeholders where needed.
Who You Are:
Experience in AdTech, Retail Media, eCommerce or performance advertising.
Fluent in Dutch
Strong interest in data, analytics and performance-driven business models.
Comfortable working with data and reporting.
Able to interpret performance results and explain them clearly to clients and internal teams.
Structured, organized and able to manage multiple priorities.
Curious, proactive and eager to learn in a fast-moving environment.
Ability to leverage business accumen to influence commercial decisions.
Confident communicator, comfortable working in an international context.
Team player who collaborates effectively across functions.
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
Criteo is a leader in commerce media, helping brands, agencies, and publishers create meaningful consumer connections through AI-powered advertising solutions. We’re shaping a more open and sustainable digital future for advertising.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.
What We Offer:
🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
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