JOB DETAILS

Help Desk Technician

Companyabra
LocationLeipzig
Work ModeOn Site
PostedJanuary 4, 2026
About The Company
The world's first marketplace platform built exclusively for Healthcare IT. Abra makes it easier for Health IT Talent to find work that matches their skills, preferences and availability all while making it easier for employers to access the talent they need, right when they need it. Our marketplace enables rapid talent access, pricing transparency, new levels of affordability, and accountability.
About the Role

abra is seeking an IT Technician for a diverse and challenging role that includes technical support, system maintenance, and troubleshooting in a dynamic work environment.

Excellent conditions are offered to suitable candidates, including opportunities for advancement and professional development.

Job Responsibilities:

  • Providing technical support to company employees – computers, peripheral equipment, and software
  • Installation, maintenance, and updating of operating systems and applications
  • Handling and resolving hardware and software issues
  • Working with servers, backup systems, and communication networks
  • Documenting issues and solutions in a service desk/ticketing system



Requirements

  • PC Technician certification - (e.g., CCNA, MCSA, MCITP)
  • At least two years of experience as a PC Technician
  • Experience in troubleshooting hardware, software, and end-user equipment
  • Extensive knowledge of Windows 10/11 operating systems and Microsoft Office tools
  • Knowledge and experience in networking – an advantage
  • High level of service orientation
  • Ability for self-learning and proactive mindset (“can-do attitude”)
  • Ability to work under pressure


Key Skills
Technical SupportSystem MaintenanceTroubleshootingWindows 10Windows 11Microsoft OfficeNetworkingService OrientationSelf-LearningProactive MindsetHardware IssuesSoftware IssuesEnd-User EquipmentBackup SystemsCommunication NetworksDocumentation
Categories
TechnologyCustomer Service & Support
Job Information
📋Core Responsibilities
The Help Desk Technician will provide technical support to company employees, including troubleshooting hardware and software issues. Responsibilities also include installation and maintenance of operating systems and applications, as well as documenting issues in a service desk system.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
7
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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