INCOME MAINTENANCE ADMIN

Description

GENERAL DESCRIPTION

This position will be responsible for the administrative and technical management of the income maintenance programs. These programs include Food and Nutrition Services, Work First, Child Care, Medicaid, Child Support, and Energy Programs. This employee will supervise lower-level supervisors who have direct responsibility for the day-to-day functions of their program units. Employees are responsible for overall agency planning as members of the management team. This position will involve work with community organizations. Work includes making adjustments between and within program units. This position will assess individual and unit training needs and provide or arrange for training both in direct or indirect job related areas. This position will put significant input into long-term planning, organizing, and directing the budget and personnel functions for income maintenance programs as well as their input into the planning and budgetary process for the entire agency. Employees assist and support the DSS Director in the presentation of program information to the community or to various boards. This employee reports directly to the DSS Director. This position also includes other duties as assigned.

APPLICATION PROCESS

Training and experience will be rated. All applicants must complete NC State Application PD-107 . Applications are available from the Department of Social Services and from the Stokes County website (www.co.stokes.nc.us). Resumes will not be accepted in lieu of the PD-107 but will be accepted with a PD-107.

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

Thorough knowledge of income maintenance programs. Thorough knowledge of the NC FAST system, the income maintenance manuals and of the forms and documents used in determining eligibility for all programs. Thorough knowledge of needs, problems, and attitudes of disadvantaged people. Thorough knowledge of the budgeting and planning process. Considerable knowledge of all agency and community programs and services. Considerable knowledge of needs assessment techniques. Considerable management skills. Ability to communicate effectively orally and in written form. Ability to organize, direct, and plan for income maintenance programs. Ability to maintain a satisfactory working relationship with applicants, other sources contacted within the course of work, the agency director, the public at large, and county officials. Ability to plan and evaluate the services of a comprehensive eligibility program. Ability to represent the eligibility program in departmental meetings and community conferences.

EXPERIENCE AND TRAINING

Two years of supervisory experience at least one of which must have been in an income maintenance or services program, and preferably with one year of experience in an income maintenance program; or an equivalent combination of training and experience.