JOB DETAILS
Assistant Store Manager - CC Il Castello - Ferrara
CompanyRituals
LocationFerrara
Work ModeOn Site
PostedJanuary 8, 2026
About The Company
Founded in 2000 in Amsterdam, The Netherlands, Rituals was the first luxury brand to combine home and body products. To date, we've opened 1000 stores in 36 countries and have become a renowned wellbeing destination. Led by our philosophy, The Art of Soulful Living, we're committed to helping consumers on their journey to personal wellbeing, providing tips, inspiration and products to reconnect body, mind and soul.
As a certified B Corp™ we believe in sustainable wellbeing, with collections that are good for people and good for the planet. This is supported by our three pillars: Clean, Conscious, and Caring. Clean: 79% of our personal care products contain >90% natural origin ingredients, and by 2023 all formulas will meet this standard. Conscious: we make sustainable choices; every collection has refill options, and we plant, protect, or restore a tree for every refill sold. Caring: we proudly support social initiatives including Tiny Miracles, a pioneering foundation that helps break the poverty cycle by providing life-changing work for underserved communities in Mumbai, India.
This philosophy of sustainable wellbeing is embedded into our company culture. Our people are open minded, customer first oriented, and energetic. If you want to hear more, then keep an eye out on our vacancies, and we hope to have you join us in our offices or stores.
About the Role
Descrizione del lavoro
Nel ruolo di Assistant Shop Manager in un’azienda di lusso, il tuo obiettivo sarà motivare il team e offrire a ogni singolo cliente un’esperienza di acquisto coinvolgente. Inoltre, sarai il secondo Leader dello store, pronto a sostituire lo Shop Manager e a metterti alla guida quando serve. Questo, fra le varie attività, vorrà dire:
- essere un modello di riferimento per il team, un vero e proprio brand ambassador di Rituals;
- aiutare lo Shop Manager a creare una cultura basata sulla fiducia e sul feedback costruttivo;
- supportare lo Shop Manager nelle attività operative quotidiane come vendita, customer service, inventari e gestione della merce;
- selezionare, assumere e trattenere le persone più talentuose per creare un team competente e inclusivo per il tuo store;
- formare i membri del tuo team per favorire la loro partecipazione e lo sviluppo completo del loro potenziale.
Qualifiche
Rituals è l’azienda che fa per te se sei una persona energica, con un ottimo standing e con uno spiccato orientamento al cliente. In particolare, le qualità richieste sono:
- almeno 2 anni di esperienza pertinente come team leader nel settore retail;
- abilità di gestione del personale;
- esperienza nel trasmettere le tue conoscenze per guidare lo sviluppo e favorire la crescita altrui, lavorando quotidianamente sulle aree di miglioramento;
- capacità decisionali e di problem solving;
- conoscenza della lingua inglese.
Key Skills
Team LeadershipCustomer ServiceProblem SolvingStaff ManagementTrainingSalesInventory ManagementFeedbackTrust CultureBrand AmbassadorTalent AcquisitionTeam DevelopmentDecision MakingEnglish Proficiency
Categories
RetailManagement & LeadershipCustomer Service & Support
Job Information
📋Core Responsibilities
As an Assistant Store Manager, you will motivate the team and ensure an engaging shopping experience for customers. You will support the Shop Manager in daily operations and act as a leader in their absence.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
8520
📊Visa Sponsorship
No
💼Language
Italian
🏢Working Hours
40 hours
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