JOB DETAILS
Eligibility Specialist - Searcy
CompanyUnified Health Services LLC
LocationSearcy
Work ModeOn Site
PostedJanuary 9, 2026
About The Company
Unified Health Services provides several treatment options that change year round to fit new needs of treatment and care and allow us to stay up to date with the best treatment available. Each patient has a treatment program option that can include any of the below focuses and many more!
Here at Unified Health Services we are never going to let ourselves become a faceless big company. No matter how much we grow, we are determined to “stay small”. We hope you will think of us the way we think of you: Not as “a company” and “a bunch of patients” but as real people and individuals.
We are the first IOP in Arizona introducing state of the art therapy through virtual reality technology.
Residents can take part in several different group treatment settings depending on their specific treatment needs.
Individual therapy is an important part of treatment for both addiction and mental disorders. It involves one on one sessions with one of our highly trained therapists.
About the Role
Description
Job Title: Eligibility Specialist
Department: Patient Access
Reports To: Eligibility Supervisor
Job Grade: 2
Summary of Responsibilities
At UHS, Eligibility Specialists are responsible for communicating with insurers, employers and/or patients in order to ensure the accuracy of all claim data in an efficient manner that results an expeditious flow of work throughout the Patient Access area.
- Determine eligibility, maintain and complete data requirements for all claim records, demonstrating efficiency and the desire to produce results.
- Documentation of claim information through the use of multiple systems and online resources with a high level of accuracy.
- Troubleshoot and resolve claim records with missing or inadequate information by using analytical thinking skills.
- Establishes rapport and credibility with contacts by providing excellent customer service in a professional and respectful manner.
- Promptly handles escalated claims to ensure short turn-around times in other departments by understanding the “bigger picture” and valuing teamwork.
- Adheres to all HIPAA/state/federal guidelines for communication regarding patient health information (PHI).
Requirements
Required Qualifications, Skills, Knowledge:
- High school diploma. College degree is not required, but some college preferred.
- Knowledge of Windows, Power Point, Word and Excel or similar programs required.
- Strong keyboarding skills – fast and accurate 50 WPM with a 97% accuracy
- Investigative, curious and problem-solving mindset with the ability to multi-task
- Mature, patient, and able to appropriately handle difficult situations
- Able to handle high workload volume timely and accurately
- Must have a cheerful, pleasant disposition and enthusiasm for the position
- Excellent data entry skills and an above average attention to detail
- Able to work independently. Must be reliable and a self-starter.
- Salary commensurate with experience
Key Skills
CommunicationData EntryCustomer ServiceProblem SolvingAnalytical ThinkingAttention to DetailMulti-taskingTeamworkReliabilitySelf-starterKeyboarding SkillsHIPAA ComplianceInvestigative MindsetProfessionalismEfficiencyDocumentation
Categories
HealthcareCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
Eligibility Specialists are responsible for communicating with insurers, employers, and patients to ensure the accuracy of claim data. They troubleshoot and resolve claim records while providing excellent customer service.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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