JOB DETAILS

Restaurant Manager

CompanySmithfield Station
LocationSmithfield
Work ModeOn Site
PostedJanuary 16, 2026
About The Company
Pack Brothers Hospitality is a relatively new name to the hospitality scene, but not if you know Randy and Brian Pack. These two brothers grew up watching their parents build, manage, and create Smithfield Station, which has become an icon in Smithfield Virginia, and to anyone who lives in the Coastal Virginia area. From the ages of 10 and 8, the two brothers actively worked at Smithfield Station, and upon returning from college in 2001 and 2003, they both immediately began working and then managing the family business. Pack Brothers Hospitality was officially formed in 2018, with the addition of The Surry Seafood Company – a restaurant, hotel, and marina on Gray’s Creek in Surry, Virginia. Randy and Brian quickly began transforming this truly special property overlooking the river.
About the Role

Description

Job Summary

Provide friendly, responsive service to create an exceptional dining experience for all of our guests by coordinating with management and staff to ensure and maintain a steady flow of business between guests and staff. Assist with staff management, administrative tasks, and cash management, including bank deposits, shift payouts, and safe reconciliation. The Manager position is also responsible for minimal oversight of on-site hotel, minimal marina responsibilities, as well as building cleanliness and maintenance. 


Full-time or part-time available.


Activities & Responsibilities

Primary

  • Promote, work, and act in a manner consistent with the mission of Smithfield Station: It is the mission of Smithfield Station and its associates to provide absolutely the most enjoyable eating and sleeping experience possible to our patrons through outstanding service, superb product and great personalities in a unique, comfortable setting…every day…RIGHT NOW!!
  • Assist the General Manager in overseeing daily operations and ensuring efficient functioning of the business
  • Provide excellent customer service and phone etiquette to address customer inquiries and concerns
  • Calculate nightly deposits, handle wait-staff cashouts, and ensure the correct balance in the safe daily
  • Count and maintain balances of cash drawers and safe
  • Learn and maintain knowledge of vendor delivery schedule, and upon deliveries, check invoices to verify all ordered products have been delivered in good condition
  • Help maintain stock levels for FOH service and retail items, as well as proper display
  • Utilize math and accounting skills to handle cash transactions and reconcile daily sales
  • Demonstrate organizational skills to keep track of important documents and files, as well as email
  • Manage time efficiently to prioritize tasks and meet deadlines for yourself and staff


Supplemental

  • Work any FOH position as needed


Tools & Technology

  • Calculator
  • Cash register
  • Commercial use coffee and iced tea makers
  • Desktop computer
  • iPad
  • Point-of-sale terminals and workstations
  • Point-of-sale software (Aloha Point-of-Sale)
  • Safe
  • Special purpose telephones
  • Touch screen monitors
  • Table management software (OpenTable)

Requirements

Minimum Qualifications

  • 3 years management experience at some level in a restaurant
  • Possess and use excellent communication skills, both written and spoken
  • Able to work in a standing position for long periods of time (up to 10 hours)
  • Exceptional grooming habits
  • Excellent basic mathematical and accounting skills
  • Ability to handle money and operate a point-of-sale system
  • Excellent organizational skills to manage multiple tasks simultaneously
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Detail-oriented with a focus on accuracy in administrative tasks
  • Strong problem-solving skills and ability to make sound decisions
  • Knowledge of menu items and services we provide
  • Ability and willingness to follow the direction of the GM


Key Skills
ManagementCustomer ServiceCommunicationMathematical SkillsOrganizational SkillsProblem-SolvingCash ManagementTime ManagementAttention to DetailAdaptabilityVendor ManagementStaff ManagementAdministrative SkillsPoint-of-Sale SystemsFood and Beverage Knowledge
Categories
Management & LeadershipHospitalityFood & BeverageCustomer Service & Support
Job Information
📋Core Responsibilities
The Restaurant Manager is responsible for providing exceptional dining experiences by coordinating with management and staff. This includes overseeing daily operations, managing cash and administrative tasks, and ensuring cleanliness and maintenance of the establishment.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
7
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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