JOB DETAILS

Support Service Specialist

CompanyEricsson
LocationBengaluru
Work ModeOn Site
PostedJanuary 10, 2026
About The Company
The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive. The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe. Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today. Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative. The shift is happening. Are you part of it?
About the Role
University degree in Economics, Accounting, or similar fields Mandarin language proficiency is mandatory Minimum 1 year of experience in support services and/or call center environments Advanced Chinese /English language skills Knowledge of additional languages is an advantage Excellent communication skills Strong attention to detail Analytical thinking Positive attitude, flexibility, and adaptability The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: India (IN) || Bangalore Req ID: 777630
Key Skills
EconomicsAccountingMandarin Language ProficiencyChinese Language SkillsEnglish Language SkillsCommunication SkillsAttention to DetailAnalytical ThinkingPositive AttitudeFlexibilityAdaptability
Categories
Customer Service & SupportFinance & Accounting
Job Information
📋Core Responsibilities
The role involves providing support services and addressing customer inquiries. You will be part of a diverse team focused on innovative solutions.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
107235
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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