Director of Facilities & Operations

Description

The Director of Facilities & Operations provides strategic and operational leadership for all facilities, infrastructure, and physical assets across Bok Tower Gardens’ campus. This role ensures buildings, historic structures, infrastructure systems, equipment, and grounds are maintained safely, efficiently, and to the highest standards in support of the Gardens’ mission.

The Director oversees Facilities Maintenance and Custodial Services and collaborates with senior leadership to support long-term planning, preservation of historic assets, and overall operational excellence.

AREAS OF OVERSIGHT

Facilities Maintenance
Responsible for the maintenance, repair, and preventative care of all buildings, infrastructure, vehicles, and equipment, including HVAC, electrical, plumbing, utilities, and grounds. Ensures accurate maintenance records, asset documentation, and lifecycle tracking are maintained.

Custodial Services
Responsible for daily campus readiness, cleanliness, sanitation, and waste removal to ensure a safe, welcoming environment for staff, guests, and general operations.

PRIMARY DUTIES & RESPONSIBILITIES

· Contribute to strategic and operational planning by assessing facilities needs and recommending solutions

· Participate in senior leadership planning and strategy meetings

· Collaborate with the President and Department Heads to coordinate resources and prioritize facilities care

· Prepare and present departmental reports to the Board of Directors

· Develop and oversee preservation programs for historic buildings and structures

· Develop, manage, and track operating and capital budgets

· Prepare capital requests and maintain a long-range capital improvement plan using life-cycle asset management practice

· Procure equipment and services and oversee vendor and contractor performance

· Develop and implement policies, standards, and guidelines related to facilities, maintenance, sustainability, and energy use

· Prepare project specifications, estimate, and bid documents and oversee contractor work

· Serve as liaison with contractors, consultants, utilities, and regulatory agencies

· Develop and oversee preventative maintenance, renovation, sustainability, and energy management programs

· Ensure compliance with federal, state, and local laws and regulations (OSHA, ADA, safety standards)

· Maintain accurate records, plans, inventories, and schedules using a CMMS or similar system

· Serve on the Gardens’ Safety Committee

· Perform other related duties as assigned

Requirements

EDUCATION & EXPERIENCE

• Bachelor’s degree in engineering, facilities management, building trades, or related field, and
• Ten (10) or more years of progressively responsible facilities or physical plant management experience, including      at least five (5) years in a supervisory role, or
• An equivalent combination of education and experience
• Five (5) or more years of experience using Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
• Five (5) or more years of experience using a Computerized Maintenance Management System (CMMS)
• Experience with operational planning, budgeting, and capital planning

KNOWLEDGE, SKILLS & ABILITIES

• Strong knowledge of facilities management and building systems (architectural, mechanical, electrical, plumbing)
• Familiarity with applicable building codes and regulatory requirements
• Strong project management, organizational, and leadership skills
• Effective reporting, analytical, and communication skills
• Ability to develop and maintain organized file systems and historical records
• Proficiency with Microsoft Office and CMMS platforms
• Ability to communicate technical and strategic information to diverse audiences
• Relevant professional certification (e.g., Certified Facility Manager – CFM) preferred
• Physically able to perform site inspections and oversight activities

PRE-EMPLOYMENT REQUIREMENTS

Employment is contingent upon successful completion of background screening, drug testing, and credit check, as applicable. 

Bok Tower Gardens reserves the right to modify or apply this job description as needed. This document does not constitute an employment contract. Employment is at-will. Reasonable accommodation will be provided in accordance with applicable law.