JOB DETAILS

Customer Specialist/Delivery

CompanyHOM FURNITURE
LocationDuluth
Work ModeOn Site
PostedJanuary 13, 2026
About The Company
HOM Furniture began in 1973 when Wayne Johansen opened a small wholesale and retail import gift business called JC Imports. In 1979, a friend convinced him to convert one of his retail gift shops into a waterbed retail outlet, Waterbed Room. The company expanded its product line over the years operating as HOM Oak & Leather, Total Bedroom and in 1996 became HOM Furniture having a full-line of furniture. Along the way, Gabberts and Dock86 brands were added to their company so consumers have even more home furnishing choices. Today HOM Furniture / Gabberts / Dock86 ranks as one of the nation's largest furniture retailers serving customers in the upper Midwestern states of Minnesota, South Dakota, North Dakota, Iowa and Wisconsin with a total of 18 locations. HOM Furniture / Gabberts / Dock86 is a terrific place to work because the company values its people. As a family run business, they care about their people and demonstrate that with benefits, career development, comprehensive training, as well as employee recognition and awards. Teams are built around 5 values - customer focus, positive attitude, a winning culture based on results and solutions, communication, and a strong work ethic. Come join our team and find out why There's No Place Like HOM!
About the Role

Description

Pay and Schedule

  • $23 - 25 per hour
  • Flexible four day work week

Responsibilities

  • The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:
  • Delivering customers’ furniture including assembly and installation of the furniture when required.
  • Inspecting furniture for flaws or damage.
  • Resolving customer complaints should they arise by working with the Customer Care department.
  • The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning.
  • While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down.
  • Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction.
  • Other duties as assigned


Benefits

  • HOM Furniture offers its full-time employees a competitive benefits package.
  • Paid Time Off- 20 Days in 1st year for full-time employees
  • Medical and/or Dental Coverage
  • 401(k) Employee Contribution Plan
  • 401(k) Employer Matching
  • Employee discount
  • Career advancement opportunities and training
  • Pay on Demand - options for receiving earned wages

Requirements

Education: Must be working towards or have a high school diploma or GED.


Licenses Required: Must have a driver’s license and a clean driving record. Must be able to pass a D.O.T. Medical Physical.


Experience: 1-3 years related experience preferred.


Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment.


Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older.


*Reasonable accommodations will be made for those who require it.


HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.


Key Skills
Customer ServiceDeliveryFurniture AssemblyProblem SolvingVehicle MaintenanceTeamworkCommunicationInspectionPhysical StrengthSafety Awareness
Categories
Customer Service & SupportLogisticsTransportationRetailTrades
Benefits
Paid Time OffMedical CoverageDental Coverage401k Employee Contribution Plan401k Employer MatchingEmployee DiscountCareer Advancement OpportunitiesTrainingPay on Demand
Job Information
📋Core Responsibilities
The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route, delivering and assembling furniture, and resolving customer complaints. They also inspect and clean the company vehicle and prepare furniture for transport.
📋Job Type
full time
💰Salary Range
$23 - $25
📊Experience Level
0-2
💼Company Size
1388
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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