JOB DETAILS

Human Resources Assistant

CompanyHeritage Health - Idaho
LocationCoeur D'Alene
Work ModeOn Site
PostedJanuary 13, 2026
About The Company
Heritage Health is North Idaho’s premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community focused approach. Providing high quality, affordable healthcare from the heart is our passion. About Us: Heritage Health has proudly served North Idaho since 1985 under the names of Lake City Health and Dirne Health Centers, Inc. Heritage Health is a private, non-profit 501(C)(3)charitable organization operating under the name of Dirne Health Centers, Inc. Heritage Health is governed by board of directors, the majority of whom are active patients at our centers. This structure, combined with our non-profit status allows Heritage Health to be responsive first and foremost to the needs of our patients and not corporate shareholders. Our culture, pricing, hours of operation, services, locations and strategic direction are set by people who rely on us for their healthcare needs. This refreshing and unique structure is what sets us apart from the other profit focused healthcare organizations in our area. We truly are a community owned and operated resource.
About the Role

Description

Heritage Health is seeking a full-time (1.0 FTE) Human Resources Assistant to provide essential clerical and operational support to the Human Resources team. This position is ideal for someone who values accuracy, confidentiality, and collaboration. The Human Resources Assistant helps maintain employee records, supports onboarding and offboarding processes, assists with compliance and reporting, and contributes to a positive workplace culture. This role is dynamic and adaptable, with responsibilities evolving to meet the needs of the organization, all while upholding Heritage Health’s mission and values.


What You'll Love About Working Here:

Purpose-Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities.

Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued.

Work-Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.

Growth & Collaboration: Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.

Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well-being and future.


Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You

Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.

Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO—covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.

Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.

Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match—100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence.

Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.

Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.

Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.

Schedule:

As a Human Resources Assistant at Heritage Health, you will provide essential clerical and operational support to our HR team, ensuring accuracy, compliance, and confidentiality in all HR processes. In this role, you’ll help maintain employee records, support onboarding and offboarding activities, and assist with compliance related to labor laws, healthcare regulations, and internal policies. You’ll also collaborate with payroll and finance teams to help ensure staff receive timely and accurate compensation. This is a great opportunity for someone who is detail-oriented, organized, and committed to supporting a positive workplace culture.

Requirements

  • An associate’s degree in a business-related field or one to two years’ experience in the HR field, or any similar combination of education and experience. 
  • A bachelor’s degree in Human Resource Management is preferred. 

Your Essential Duties:

  • Performs customer service functions by answering employee requests and questions. 
  • Monitor the HR Service Desk ticketing system and assist in assigning tickets to the HR team.
  • Maintains personnel files in compliance with applicable legal requirements.  
  • Keeps employee records up-to-date by processing employee status changes in timely fashion.  
  • Processes personnel action forms and ensures proper approvals; disseminates approved forms.  
  • Facilitates new employee orientation and plans and organizes orientation content/presenters. 
  • Performs exit surveys. 
  • Performs computer data entry and file maintenance. 
  • Completes monthly reports for HR department. 
  • Assigns online employee training courses and tracks completion of annual compliance training. 
  • Monitors employee performance reviews and notifies supervisors of review due dates. 
  • Corresponds with students and volunteers to properly place and onboard. 
  • Assists Recruiter with advertising and initiating background checks. 
  • Assists with onboarding process. 
  • Collaborate and assist with Payroll Register audits, ensuring compliance with internal policies and labor laws
  • Regular and predictable attendance is an essential function of this position.
  • Performs miscellaneous job-related duties as assigned.

Your Success Factors:

  • Problem solving – identifies and resolves problems in a timely manner, and gathers and analyzes information skillfully. 
  • Interpersonal skills – maintains confidentiality, remains open to others’ ideas, and exhibits the willingness to try new things. 
  • Oral Communication – speaks clearly and persuasively in positive or negative situations, conducts meetings, and demonstrates group presentation skills. 
  • Written Communication – edits work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written information. 
  • Planning/organization – prioritizes and plans work activities, uses time efficiently, and develops realistic action plans. 
  • Quality control – demonstrates accuracy, thoroughness, and monitors own work to ensure quality. 
  • Adaptability – accepts changes in the work environment, manages multiple demands, and is able to deal with frequent change, delays, or unexpected events. 
  • Dependability – consistently is at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. 
  • Knowledge of state and federal employment laws. 

Job Overview:

Working Conditions: Work is normally performed in a typical interior, office work environment in an administrative building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind.

Physical/Mental Requirements:

  • Prolonged periods of standing, walking, and working on a computer.
  • May lift up to 15 pounds at times.
  • Must be able to access and navigate various departments of a given location.
  • Must be able to complete tasks in a noisy or stressful environment.
  • Must be able to adhere to process protocol.


Key Skills
Customer ServiceData EntryComplianceOrganizational SkillsInterpersonal SkillsProblem SolvingCommunicationPlanningQuality ControlAdaptabilityDependabilityKnowledge of Employment Laws
Categories
Human ResourcesHealthcareAdministrative
Benefits
Comprehensive Health CoverageFlexible Paid Time OffExtended Illness BankRetirement SavingsLife & Disability InsuranceEmployee Assistance ProgramAdditional Perks
Job Information
📋Core Responsibilities
The Human Resources Assistant provides clerical and operational support to the HR team, maintaining employee records and assisting with onboarding and offboarding processes. This role also involves ensuring compliance with labor laws and internal policies while contributing to a positive workplace culture.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
197
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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