HVAC Service Technician

Description

South West Plumbing, Heating, Air, and Electric is a leading provider of residential HVAC and air quality services in the Greater Puget Sound area. Our commitment to excellence and customer satisfaction has established us as a trusted name in the industry. We pride ourselves on delivering top-quality service and creating a healthier living environment for our customers. We currently have immediate openings for experienced Residential HVAC Service Technicians.

• Compensation $24-$37/hr DOE + commission tied to sales performance
• Get paid weekly! Every Friday is payday!
• Set weekly work schedule, always have 2 consecutive days off.
• 75% paid medical premiums including dental, vision and life insurance for you AND 50% for your family.
• Company contributions to 401K.
• 6 Paid holidays in addition to Paid Time Off.
• Dispatch from home!
• SWP covers all truck expenses including, gas cards, vehicle maintenance and provides a tablet and phone.
• On-going technical and sales development training from the best in the business.

Job Duties:

Service & Technical:

• Diagnose, repair, and maintain residential heating, cooling, and ventilation systems
• Perform routine maintenance, safety inspections, tune-ups, and system performance checks
• Accurately document findings, parts used, and work performed in service software
• Follow company, manufacturer, and safety standards on every job
• Assist with warranty work and system start-ups when required

Sales & Customer Solutions:

• Build trust with homeowners by clearly explaining findings in simple, professional terms
• Present repair vs. replace options and educate customers on the benefits of each
• Recommend system upgrades, IAQ products (filters, UV, humidifiers, etc.), accessories, and maintenance plans
• Consistently achieve sales goals while maintaining ethical, customer-first practices
• Provide written estimates, secure approvals, and collect payments when required

Customer Experience:

• Arrive on time, prepared, and professionally presented
• Maintain clean work areas and respect customers’ homes
• Communicate timelines, next steps, and expectations clearly
• Deliver a 5-star service experience on every call

Requirements

• Proven success meeting or exceeding service and/or sales goals
• 2+ years’ experience as a residential HVAC service technician (or equivalent field experience)
• Strong diagnostic and troubleshooting skills across common residential systems
• EPA 608 certification preferred
• Valid driver’s license and clean driving record
• Ability to use mobile service software, tablets, and digital tools

South West Plumbing is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.