JOB DETAILS

Field Service Supervisor- Northeast US

CompanyORANGE EV LLC
LocationNew York
Work ModeOn Site
PostedJanuary 13, 2026
About The Company
Orange EV's heavy-duty electric trucks are commercially deployed from California to New York, working every day in the most rigorous environments. Orange EV is a Kansas City, Kansas original equipment manufacturer (OEM) that designs and delivers pure electric, industrial-strength vehicles that are better for the earth, people and bottom Line. “Spend 90% less in fuel to haul the same load with zero diesel & emissions” Fleet managers, financial officers, sustainability teams and cost-minded executives choose Orange EV’s pure electric terminal truck solution to improve performance and safety, while reducing cost and eliminating emissions. Orange EV customers operate terminal facilities in a wide range of industries: rail intermodal, distribution, parcel/package delivery, 3PL, trucking, retail, manufacturing, and more. The terminal facility is where cargo trailers are loaded or unloaded and need to be moved around the yard.
About the Role

Join Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution. 

Position Summary

We are searching for a technically minded professional with administrative, and supervisor capabilities to join the Service Team. This position reports directly to the National Service Director.  The person in this role would assume the functions below and other items as the company and position advance.

                                                                                                                                                                             

Position Responsibilities

  • Supervisory Role
    • Build Relationships with all Technicians and Customers 
    • Lead new Technician Hiring
    • Perform annual reviews and performance coaching
    • Manage regional service budget
    • Review Technician Expenses and PTO
  • Daily Work Scheduling and Reporting 
    • Manage Open Tickets
    • Dispatch and schedule Technician work
    • Review and input Closed Ticket information
  • Parts and Inventory
    • Assist Technicians and Customers with parts identification and sourcing 
    • Request Estimates and Invoices
    • Request Field Parts Shipments
    • Organize quarterly field inventory 
  • Technical Support
    • Provide Technical and logistics support to Regional Technicians
  • Customer Interface
    • Serve as the first call for regional customer Warranty and Non-Warranty requests
    • Work with customers to track and schedule PM services
    • Promote maintenance labor and parts sales 
  • Leadership Team
    • Participate in both Technical and Non-Technical Leadership meetings

 

Position Qualifications

  • Technical Knowledge of Automotive, Heavy Equipment, or Electric Vehicles 
  • Supervisory Experience
  • Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules  
  • Ability to set and prioritize goals and achieve them per a schedule 
  • Strong written and verbal communication skills
  • Proficiency with Microsoft Office (PowerPoint, Excel, Word)
  • Bachelor’s degree or equivalent experience

 

Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment. 

EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity

Key Skills
Technical KnowledgeSupervisory ExperienceCommunication SkillsMicrosoft Office ProficiencyBudget ManagementPerformance CoachingWork SchedulingTechnical SupportCustomer InterfaceParts IdentificationLogistics SupportRelationship BuildingInventory ManagementProblem SolvingGoal SettingAdaptability
Categories
Management & LeadershipCustomer Service & SupportEngineeringManufacturingTransportation
Job Information
📋Core Responsibilities
The Field Service Supervisor will manage technician hiring, performance reviews, and service budgets while ensuring effective scheduling and customer support. They will also provide technical assistance and maintain relationships with technicians and customers.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
261
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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