JOB DETAILS

Client Services Associate (Procurement focus)

CompanyOmni Strategic Technologies Inc
LocationWheeling
Work ModeOn Site
PostedJanuary 14, 2026
About The Company
Omni Strategic Technologies provides business technology solutions that empower organizations to perform at their highest levels. We do this by enhancing your organization’s capabilities and competitive advantages through effective, integrated IT services. Our team is made up of remarkable people from all over the world. We have experts in security, information technology, as well as people passionate about education, business, finance, and running an extraordinary technology services company. Visit us at www.omniperforms.com
About the Role

Description

Omni Strategic Technologies is an IT services company for businesses that understand the importance of technology, value security, and want to perform at their best. Headquartered in Wheeling, WV this growing company is proud of its people-first culture, where they invest in professional development, celebrate collaboration, and support each other’s career ambitions.


Omni is currently seeking a Client Services Associate to join their dynamic team. While the goal is to hire a full-time team member, they’re open to exploring part-time arrangements for the right candidate. At Omni, the priority is finding the right person – someone who will contribute meaningfully to the team, deliver first-class customer care, and align with company culture.


This position is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and is eager to learn. The opportunity to be trained and mentored by a highly knowledgeable IT professional with over 30 years of experience will ensure valuable insights and support are in place from day one!


What You’ll Do:

  • Support purchasing, invoicing, and warranty renewals
  • Build strong relationships with clients and contribute to sales proposals
  • Reviewing and approving vendor invoices for payment and resolving any related issues with invoicing,
  • Answer client calls and assist with inquiries and troubleshooting
  • Schedule and dispatch technicians to client sites
  • Manage service tickets and prioritize based on urgency
  • Collaborate with internal teams to enhance the client experience


Requirements

What We’re Looking For:

  • Experience in client services or customer support
  • Strong communication skills (verbal and written)
  • Detail-oriented with the ability to multitask
  • Familiarity with IT service tools (ticketing software, CRM, etc.)
  • A team player with a positive attitude and willingness to learn

Why Omni?

  • Mentorship from seasoned professionals
  • Profit-sharing eligibility
  • Supportive, growth-oriented culture
  • Opportunities for advancement

If you're ready to be part of a company that values your contributions and helps you grow, apply to Omni today!


NO phone calls please

Equal opportunity employer

Key Skills
Client ServicesCustomer SupportCommunication SkillsDetail-OrientedMultitaskingIT Service ToolsTeam PlayerPositive AttitudeWillingness to Learn
Categories
Customer Service & SupportTechnology
Benefits
Profit-Sharing EligibilityMentorshipSupportive CultureOpportunities for Advancement
Job Information
📋Core Responsibilities
The Client Services Associate will support purchasing, invoicing, and warranty renewals while building strong relationships with clients. They will also manage service tickets and collaborate with internal teams to enhance the client experience.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
14
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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