Leasing Consultant

Description

About Us

At Roundhouse, our mission is simple yet powerful: “Putting humanity into housing." Founded in 2008, we are a rapidly growing developer and manager of diverse real estate projects, now operating in four states with more than 10,000 multifamily units and over $2B of assets under management. 

Our core values – Elevating the Built Environment, Pioneering Spirit, Belonging, and Future-Focused – guide how we approach every project and decision. 

We challenge the status quo by identifying emerging markets and trends that improve the lives of our residents and deliver strong results to our partners. We take a long-term view that prioritizes community building and cultivates pride in the places we build and cities we inhabit. 

Our culture is what makes Roundhouse unique. The qualities we share shape how we support each other and the experience we create for every resident: 

• One Team– We put people first, work with humility, and celebrate wins together. 
• Self-Starter– We take initiative, own outcomes, and push ideas forward with energy and purpose. 
• Forward Thinker– We stay curious, embrace change, and explore better ways to serve our residents and partners. 
• Commitment to Excellence– We set high standards, double-check details, and take pride in doing the work right. 

If you want to make a positive impact, thrive in a collaborative and fast-moving environment, and join a team that strives to improve every life we touch, we want to meet you. 

About the Role

Compensation: $17-$18.50 per hour + Quarterly bonus potential + Commissions

(Final compensation will be determined based on experience, skills, and qualifications.)

Schedule: Tuesday - Friday 9am-6pm, Saturday 9am-5pm

A Leasing Consultant is responsible for managing and coordinating the leasing process for their Roundhouse property. They act as the first point of contact for prospective tenants, providing information about the property, showing units, qualifying prospects, and preparing lease agreements. 

Key Responsibilities

• Serve as first point of contact for prospects: welcome visitors, answer questions, and verify eligibility. 
• Maintain strong resident relations: address concerns, ensure satisfaction, and promote retention. 
• Conduct daily community inspections, ensuring tour paths, models, amenities, and common areas are well maintained. 
• Prepare and process notices to vacate, renewals, service requests, applications, move-ins/outs, transfers, and roommate changes. 
• Achieve community goals, including occupancy, renewals, and turn times, while maintaining at least a 35% rental closing ratio. 
• Manage resident communication channels and maintain accurate CRM records. 
• Stay informed on local market trends; complete monthly market surveys and recommend competitive pricing to Community Manager. 
• Support marketing initiatives and alert management of local opportunities. 
• Assist in planning and hosting resident events and activities. 
• Maintain accurate, organized resident and vendor files. 
• Demonstrate teamwork, professionalism, and a commitment to excellence. 
• Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment. 
• Ensure compliance with Fair Housing laws, safety procedures, and company policies. 
• Represent the company positively in all interactions. 

Requirements

Qualifications

Required

• High school diploma or GED required.  
• Must be proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Teams, and Outlook.  
• Strong sales and customer service skills.  
• Strong desire to lead in your role and the local community.  
• Strong written and oral communication skills.  
• Occasional travel between properties may be required. 

Preferred

• Minimum of two years of sales experience is highly preferred.
• Minimum of one year of experience in onsite multi-family housing preferred.
• Experience with property management software preferred (Yardi Voyager, RentCafe, AIRM, LEO, Appwork, and CRM).  
• Bilingual in Spanish is a plus. 

Compensation, Benefits and Employee Perks

This is a full-time position with competitive pay, comprehensive benefits, and unique perks designed to support our team’s well-being, growth, and sense of community. 

Health & Wellness

• Medical, including a zero-cost employee plan 
• Dental and vision coverage 
• Mental wellness program 
• Gym membership stipend 

Financial Security

• 401(k) with employer match 
• Company-paid life insurance 
• Short-term and long-term disability coverage options 

Lifestyle & Culture

• Paid time off (PTO) and 9 company-paid holidays 
• Paid maternity and parental leave 
• Employee housing discount 
• Alternative transportation allowance 
• Monthly coffee coupon 
• Perks at Work program 

Recognition & Growth

• Professional development support 
• Peer recognition program 
• Years of service awards 
• Infinite possibilities program  

Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experience to apply.