Patient Billing Rep
Description
The Patient Account Representative serves as the hospital’s primary contact for all patient billing inquiries. Provides information regarding hospital billing practices, policies, and patient billing statements. Responsible for receiving cash payments, issuing receipts, and posting cash payment data.
Requirements
Education: High School diploma or equivalent.
Experience: Two (2) years’ experience in a healthcare environment, particularly in healthcare billing, collections, or payment processing preferred.
One (1) year experience in accounting or handling cash and/or cash reconciliation in a healthcare facility or hospital preferred.
Specific Skills: Good verbal and written, communicate effectively
Familiarity with medical billing/collections and healthcare insurance
Experience with analyzing explanation of benefits (EOBs) from various insurance companies
Basic knowledge of insurance processing technology
Strong attention to detail, interpersonal and customer service skills
Ability to work in a fast-paced environment
Ability to comply with procedural guidelines and maintain confidentiality
Excellent organizational and time management skills
Computer Skills: Microsoft Word, Excel and PowerPoint
Demonstrate proficiency with relevant hospital software applications, along with standard office equipment and PC software
Licenses: CRCS certification within one year of hire date.
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