JOB DETAILS

Accessory Installer

CompanyJohnson RV
LocationMedford
Work ModeOn Site
PostedJanuary 15, 2026
About The Company
Johnson RV is a family-owned business with RV dealerships in Oregon and Washington. We are proud to be the leader in premium pre-owned RVs, with the largest selection of motor homes in the Pacific Northwest. Our team is committed helping our customers achieve their lifestyle, travel goals and dreams. In order to build such a relationship with our customers, we work hard to offer only the cleanest, highest-quality RVs. This is by nationally selecting each RV to ensure we have the largest selection of premium pre-owned RVs available. And, our friendly and courteous sales staff know that buying a motorhome is a big purchase. That’s why we believe in a zero pressure sales process. Our team will take the time to show you every RV and answer every question. In addition to having one of the largest selections of pre-owned RVs in the country Johnson RV’s Oregon location is proud to sell new motor homes from Jayco, Roadtrek, Forest River, Leisure Travel, Pleasure Way. Stop in and take one for a spin. We strive to operate according to the following values with our customers, employees, owners and community: INTEGRITY: Building trust and stronger relationships with all, TEAMWORK: Working together to achieve everybody’s goals, FINANCIAL RESPONSIBILITY: Achieving financial stability and growth for all, and EXCELLENCE: Striving to meet and exceed expectations We have won many prestigious awards to include Leisure Travel Vans Gold Award in 2013 & 2014 for Outstanding Sales, we are also in the top 100 fastest growing private companies - "Portland Business Journal"​ We are also known for our contribution and time devoted to the community including but not limited to Dornbecker Children's Hospital, Boxes of Love Project, Sandy High School, Candle Lighters and Cycle Oregon.
About the Role

Description

 

Description

Job Title: Accessory Installer

Job Classification: Non-exempt

Reports to: Service Manager 

Salary Range: $25 - $30 per hour, plus bonus incentives


Job Purpose

We are seeking an individual with service and sales experience to join our Service Team as an Accessories Upfitter! Must be an outstanding communicator with a positive attitude and approachable demeanor. The successful candidate should feel comfortable and confident in approaching customers, and upselling parts and accessories to help make their B Vans more customized, functional, and cool!

Essential Functions

  • Attitude is everything – greet our customers promptly and courteously
  • Listen to each customer and provide them with ideas – show them the possibilities! 
  • Use leads to reach out to previous customer base to inform of our accessory’s packages
  • Provide accurate estimates of Accessories costs and timing if parts need to be ordered
  • Follow up on installation status to keep customers informed
  • Notify customers when their unit is complete and ready to be picked up
  • Field minor customer concerns and complaints
  • Keep Service Manager informed of all problems or potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Requirements

Qualifications

  • High School Diploma          
  • Basic RV knowledge a plus
  • Previous experience in a service position in RV or automotive is a plus
  • Successful candidates will have excellent follow-through skills and a keen eye for details.
  • A strong commitment to exceeding customer expectations
  • A desire to work in a collaborate, team environment
  • High levels of energy and the desire to be the best at whatever they do
  • Superior communication skills
  • Exceptional organizational and time management skills  
  • Exceptional written and oral communication
  • Must be computer literate, with skills in Microsoft applications

Supervisory Responsibilities

None

Working conditions

Physical requirements

Prolonged periods of physical activity including positioning self to stand, stoop, kneel, crouch, crawl, walk, and bend. The position may ascend/descend units and work atop slippery surfaces. May transport or move up to 25 lbs. and/or transport or move up to 50 lbs. with assistive devices. 

Key Skills
CommunicationCustomer ServiceSalesDetail OrientationTeam CollaborationTime ManagementOrganizational SkillsProblem SolvingFollow-ThroughRV KnowledgePositive AttitudeApproachabilityCustomer SatisfactionComputer LiteracyMicrosoft Applications
Categories
SalesCustomer Service & SupportTradesManufacturingTransportation
Job Information
📋Core Responsibilities
The Accessory Installer will greet customers, provide ideas for accessories, and follow up on installation status. They will also maintain customer satisfaction and keep the Service Manager informed of any issues.
📋Job Type
full time
💰Salary Range
$25 - $30
📊Experience Level
0-2
💼Company Size
127
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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