JOB DETAILS
Commercial/Residential Technician
CompanyPDQ Door
LocationRockport
Work ModeOn Site
PostedJanuary 15, 2026
About The Company
P.D.Q. Door is a cutting edge garage door company, constantly staying on top of new product innovations and accessories. The use of high-tech software for dispatching and GPS navigation enables us for quick response time so customers spend less time on the phone. P.D.Q. Door has an extensive records database using scanning technology which provides us access to our customer's warranties and product records immediately upon request. Additionally, the customer now has the ability to schedule a Service Call, Estimate, or Opener Installation online from this website. With this ability, customers can set up a service call or estimate by clicking the link at the top of this page. Using this technology to be more efficient allows P.D.Q. Door to have one of the lowest rates in our service area.
Since the beginning, P.D.Q. Door has become the place to go in Cincinnati, Northern Kentucky, and Indiana for quality garage door and opener service and installation. Garage door service can usually be responded to within 2 hours. New garage door estimates can be given next-day in most cases. With over 30 residential garage doors and 9 residential door openers to choose from, P.D.Q. Door has one of the largest selections available in the Greater Cincinnati area.
Rooted in the Greater Cincinnati area, P.D.Q. Door is locally owned by Steel Building Materials Corp. Originally, Steel Buildings Materials Corp. operated as P.D.Q. Pole Buildings starting in 1983. Constructing quality pole buildings, a need for a garage door company had risen, and in 1999, P.D.Q. Door opened for business in Sharonville, Ohio. As business grew, the P.D.Q. companies moved to its current location of Milford, Ohio in 2002. With the major purchasing power provided to the P.D.Q. companies, large savings are passed directly to the customer.
About the Role
Description
Title: Commercial/Residential Technician
Reports to: General Manager
Job Type: Full-Time
Location: Rockport, ME
Come join our team and open the door to an amazing career at PDQ Door Company! We have an immediate opening for a Commercial/Residential Technician at our Rockport, ME location.
PDQ Door Company is Maine’s leading provider for garage doors, dock equipment, automatic pedestrian doors, and more! With branches in Hampden, Rockport, West Bath, Waterville, Houlton, and Presque Isle, we are able to provide superior service to the entire state of Maine.
Summary
In the role of Commercial/Residential Technician, you will assume a pivotal responsibility in the maintenance and repair of our full offering of commercial and residential products including garage doors, dock equipment, and more.
Duties
- Service commercial and residential garage door products & related systems per manufacture specifications and ensure customer satisfaction with completed work.
- Identify and repair mechanical and electrical failures.
- Perform preventive maintenance services.
- Maintain inventory on company truck and understand the proper use of all parts, tools, etc.
- Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
- Maintain safe, secure and healthy work environment both at our warehouse and at job sites.
Requirements
- Must be at least 21 years old
- 2-3+ years’ experience in garage door service/installation
- Must possess a valid Driver’s License
- Must have an acceptable MVR to be added to our auto insurance policy.
- Be able to pass pre-employment screening including drug test & background check
- Must have dependable, reliable transportation to and from your base office location.
Preferred Qualifications
- 5+ years of applicable experience
- Welding, OSHA 10, first aid, and/or CPR certification(s)
Skills
- Ability to consistently arrive on-time according to schedule and customer appointments
- Willingness to learn
- Strong problem-solving skills
- Excellent attention to detail
- Customer service orientated mindset
- Adaptability to changing work environment
- Excellent analytical and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong communication and interpersonal skills.
Work Conditions
- Non-climate-controlled environment – potentially working in all weather conditions.
- Frequently sitting, standing, bending, lifting to 75 lbs.
- Performing work at elevated heights on ladders and lifts.
Benefits
We are proud to offer a robust benefits package to our Team Members including:
- Competitive pay
- Medical, dental, and vision insurance with multiple plan options
- Short and Long-Term Disability
- Employer-paid Life Insurance with buy-up options
- Accident Care
- Hospital Indemnity
- 401(k) with employer match
- Generous Paid Time Off (PTO)
- Paid holidays
- Team member recognition & reward programs
- Employee discount on products & services
Core Values
At PDQ Door Company, we base our actions on the following core values and request the same from all team members:
- Teamwork – we operate as a team and succeed together.
- Grit – we have the courage, strength, and character to persevere.
- Sincerity – we are transparent and trustworthy.
- Development – we strive for continuous improvement, both professionally and personally
We are an (EOE) Equal Opportunity Employer.
Key Skills
Problem-Solving SkillsAttention to DetailCustomer ServiceAdaptabilityCommunication SkillsInterpersonal SkillsMechanical SkillsElectrical SkillsPreventive MaintenanceDocumentation SkillsTeamworkGritSincerityDevelopment
Categories
TradesConstructionCustomer Service & SupportEngineeringManufacturing
Benefits
Competitive PayMedical InsuranceDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityEmployer-Paid Life InsuranceAccident CareHospital Indemnity401(k) with Employer MatchGenerous Paid Time OffPaid HolidaysTeam Member Recognition & Reward ProgramsEmployee Discount on Products & Services
Job Information
📋Core Responsibilities
The Commercial/Residential Technician is responsible for the maintenance and repair of commercial and residential products, including garage doors and dock equipment. This role involves ensuring customer satisfaction and performing preventive maintenance services.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
4
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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