Clearance Agent

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities
 
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
 
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Key Responsibilities

• Export Documentation & Compliance

  • Prepare, review, and validate export documentation (commercial invoices, packing lists, airway bills).

  • Ensure compliance with Philippine customs regulations and international trade laws.

  • Monitor export control requirements, restricted commodities, and embargoed destinations.

• Customs Clearance Operations

  • Coordinate with customs officials, brokers, and regulatory agencies to facilitate clearance.

  • Submit accurate and timely declarations for outbound shipments.

  • Resolve clearance issues to prevent shipment delays.

• Customer Service Support

  • Provide proactive updates to customers regarding export clearance status.

  • Address inquiries and resolve issues related to export shipments.

  • Maintain strong client relationships through responsive and professional communication.

• Operational Coordination

  • Work closely with FedEx operations teams to align clearance processes with delivery schedules.

  • Support inbound/outbound administrative tasks related to clearance.

  • Assist in audits and internal reviews to ensure compliance and efficiency.

Qualifications

• Knowledge of Philippine customs regulations and international export compliance.

• Experience in clearance operations or freight forwarding is an advantage.

• Strong communication skills in English and Filipino.

• Ability to work under pressure and manage multiple shipments simultaneously.

Education: Secondary education or equivalent
Experience: Two (2) years of work experience

Job Posting End Date: