Business Operations Manager

Description

The Role

We're looking for a Business Operations Manager who thrives at the intersection of business development, operations management, and strategic partnerships. This isn't a traditional sales role—you'll be the driving force behind operational efficiency, vendor relationships, and cross-functional initiatives that scale our national footprint. Think of it as a Business Development Manager focused on the back-end engine that powers Cubework's growth.

What You'll Do

Partnership & Vendor Management

• Build and manage relationships with vendors, contractors, and service providers across our national network

• Negotiate contracts and service agreements to optimize costs and performance

• Develop vendor scorecards and performance metrics to ensure accountability

• Identify and onboard new strategic partners to enhance service offerings

Operations Excellence

• Oversee facility operations, maintenance programs, and work order management

• Collaborate with regional teams to ensure consistent operational standards across 70+ locations

• Ability to read and interpret warehouse layouts, site plans, and floor plans; experience coordinating with local city agencies and fire departments on permits, inspections, and compliance requirements.

• Drive process improvements and implement SOPs that enhance efficiency and tenant satisfaction

• Coordinate with BD, Facilities/property managers, and Admin teams on new building setups and launches

Business Development (Operations Focus)

• Identify operational efficiencies that unlock revenue opportunities

• Review and approve vendor quotes, capital expenditures, and facility improvements

• Partner with leadership on facility expansion strategies and resource allocation

• Monitor ROI on maintenance programs and recommend optimizations

Cross-Functional Coordination

• Serve as a liaison between operations, sales, facilities, and executive leadership

• Lead operational aspects of new building acquisitions and tenant improvements

• Coordinate material transfers, inventory management, and construction projects

What We're Looking For

• 5+ years of experience in operations management, business development, or partnerships—ideally in real estate, logistics, facilities, or a related industry

• Proven track record of managing vendor relationships and negotiating contracts

• Strong project management skills with the ability to juggle multiple priorities across locations

• Excellent communication skills—comfortable presenting to leadership and collaborating cross-functionally

• Data-driven mindset with experience using KPIs and metrics to drive decisions

• Entrepreneurial spirit—you thrive in fast-paced, growth-stage environments

• Familiarity with property management, warehouse operations, or facility maintenance is a plus

• Tech-savvy—comfortable with workflow automation, project management tools, and process optimization

• 50% of travel to assigned locations is mandatory for this position.

Why Cubework?

• Be part of a high-growth company disrupting industrial real estate

• Work directly with leadership and have real impact on company direction

• Competitive salary, benefits, and growth opportunities

• Access to 70+ locations nationwide and a dynamic, entrepreneurial culture

Requirements

Required Education and Experience:

•  Bachelor’s Degree with 5 plus years of related experience or High School Diploma/General Education Degree with 9 plus years of specific experience 
•  Experience taking programs from first meeting to SOP, with clear revenue and margin outcomes. 
•  Demonstrated proficient verbal and written communication skills. 
•  Demonstrated troubleshooting and problem-solving skills