JOB DETAILS

Automotive Service Advisor

CompanyEdwards Nissan Kia
LocationCouncil Bluffs
Work ModeOn Site
PostedJanuary 16, 2026
About The Company
At Edwards KIA, our ultra-efficient car buying process makes your car buying experience fast, easy, and affordable. Our sales professionals are highly trained in customer service leadership. This ensures that our customers and guests are approached by informed and friendly sales people. Our primary objective is to provide you with the best car buying experience. We take a front seat approach when it comes to customer service and it shows: + We have the highest customer satisfaction index in the region. + We have the highest reviews in the region on both CARS.COM and GOOGLE. + We also have a 5-day exchange policy that other car dealers don't offer. + We can pass on savings to our customers due to low overhead costs because we own all our buildings.
About the Role

Description

  

Edwards Nissan in Council Bluffs, IA is looking for a Service Advisor to join our team! The Service Advisor will work directly with customers and technicians regarding vehicle repairs and offering alternatives based on the customers’ budgets and needs. The Service Advisor will demonstrate excellent customer service and communication skills. 


Base plus commission $40,000-$90,000+ annual earning potential


Responsibilities:

  • Greeting customers, and getting them checked into the system
  • Consulting with technicians about needed repairs and offering alternatives based on customers budgets and needs
  • Answering customer questions about service outcomes and consulting with technicians 
  • Informing customers about warranty protections and various programs and discounts
  • Scheduling customers and understanding the work flow of the department
  • Informing customers of changes as they come up and being in continuous contact with      customers to make sure they understand the process each step of the way

Requirements

  

  • Excellent verbal communication skills
  • Positive attitude and customer focused demeanor
  • Proficient typing skills
  • Previous service drive experience is highly preferred
Key Skills
Customer ServiceCommunication SkillsTyping SkillsService Drive Experience
Categories
Customer Service & SupportSalesTransportation
Job Information
📋Core Responsibilities
The Service Advisor greets customers and checks them into the system while consulting with technicians about needed repairs. They also inform customers about warranty protections and maintain continuous contact throughout the service process.
📋Job Type
full time
💰Salary Range
$40,000 - $90,000
📊Experience Level
0-2
💼Company Size
9
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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